Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.0 out of 5, based on over 3,253 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 77% of employees would recommend working at Airbnb to a friend and 65% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Airbnb. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Airbnb?

77% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (141) , Senior Software Engineer (67) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 382 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 203 reviews)); "good work life balance and pay good." ((in 105 reviews)); "+ great team and colleagues" ((in 84 reviews)); "Fully remote and good pay" ((in 76 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 103 reviews)); "The salary was low for the work" ((in 63 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 58 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 55 reviews)); "Long hours and lots of work" ((in 23 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What Airbnb locations have received the highest employee ratings?

Denver , Los Angeles , Washington , Miami , San Francisco , Portland , New York , Seattle

Airbnb reviews

4.0

77% would recommend to a friend

(2,370 total reviews)

Brian Chesky

85% approve of CEO

65% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Compensation and benefits

4.0

Culture & values

3.9

Work/Life balance

3.4

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.0 out of 5 stars, based on 2,370 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 23, 2012

Most innovative and passionate Group of People (culture) I've had the pleasure to work with!

Trust and safety training and content specialist

Recommend

CEO approval

Business Outlook

Pros

Working for Airbnb is like hanging with a huge group of friends and family (without any drama) AND GETTING PAID FOR IT! I've met some of the most influential people while working for this company and I am so happy to be apart of a revolutionary travel company that really cares for their employees!

Cons

Airbnb has grown like crazy over the past year and everyone has had to be flexible and understanding. That being said, this is apart of the excitement of working for this company!

5.0

May 9, 2012

Honestly the best place to work in Silicon Valley, if not the world

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is nothing more exciting than working with the smartest, most passionate people in the world, while at the same time working on complex problems and changing the world. We are all true friends and working at Airbnb goes way beyond the office. Perks like a chef, an amazing office, and mandatory traveling aside - this is a job you are proud to tell everyone you meet about.

Cons

Airbnb is not for everyone. It's hard to keep your work and personal life from bleeding together, it's hard to make it home everyday by 5pm, it's hard not to smile a hundred times a day - So if you don't like those things, it wouldn't be the best fit.

5.0

Sep 15, 2011

An innovative and collaborative environment where opportunity to address challenges and solve problems is endless.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, great product, passionate workforce, wonderful office environment. Tons of opportunities to grow professionally and take on new challenges.

Cons

This isn't a con, but there is less structure and performance feedback than other companies; it's typical of start-ups.

Viewing 2368 - 2370 of 2,370 Reviews

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Jobs at Airbnb

Lead, Advanced Analytics, Product

Lead, Advanced Analytics, Product

Senior Staff Machine Learning Engineer, Guest & Host

Audiovisual Infrastructure Engineer

Senior Staff Machine Learning Engineer, Guest & Host

Airbnb

Airbnb reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Most innovative and passionate Group of People (culture) I've had the pleasure to work with!

Honestly the best place to work in Silicon Valley, if not the world

An innovative and collaborative environment where opportunity to address challenges and solve problems is endless.

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