Is Airbnb a good company to work for?

Airbnb has an overall rating of 4.1 out of 5, based on over 3,262 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 78% of employees would recommend working at Airbnb to a friend and 66% have a positive outlook for the business. The best reviews about Airbnb have been left by employees working as Recruiter , Project Manager and Software Engineer .

Does Airbnb pay their employees well?

According to anonymously submitted Glassdoor reviews, Airbnb employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Airbnb. This rating has been stable over the past 12 months.

How satisfied are employees working at Airbnb?

78% of Airbnb employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Airbnb 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Airbnb?

Software Engineer (142) , Senior Software Engineer (68) , Host (66) , Customer Service Representative (60) , Safety Specialist (50) , Customer Experience Specialist (47) , Data Scientist (35) , Manager (31) , Claims Specialist (30) , Program Manager (30) , Account Manager (29) , Project Manager (29) , Customer Service (28) , Market Manager (26) , Photographer (26)

What are the pros of working at Airbnb according to real employee reviews?

"We have a great downtown office and culture is at the center of many decisions made." ((in 381 reviews)); "A great benefit that allows you to connect with your loved ones at the end of the year." ((in 202 reviews)); "good work life balance and pay good." ((in 97 reviews)); "+ great team and colleagues" ((in 86 reviews)); "Fully remote and good pay" ((in 74 reviews))

What are the cons of working at Airbnb according to real employee reviews?

"Disorganized procedures with poor management." ((in 105 reviews)); "The salary was low for the work" ((in 63 reviews)); "The company has some serious ethical issues under the hood which are covered up by senior leadership and "Talent/Employee Relations"." ((in 54 reviews)); "Went through two different managers in less than a year which can greatly impact performance reviews." ((in 54 reviews)); "Middle management is inexperienced and insecure, adding needless pressure on already overworked agents." ((in 25 reviews))

What are employees saying about Airbnb layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Airbnb layoffs and their outlook for job security at Airbnb in 2026.

What are the top reviewed Airbnb locations?

San Francisco , Portland , New York , Seattle , Los Angeles , Washington , San Diego , Denver , Miami , Chicago , Austin , Oakland , San Jose , Las Vegas , Boston , Atlanta , Houston , Tampa , Tucson , Dallas , Texas City , Dayton , South San Francisco , Palo Alto , Aurora , Kissimmee , Florida Ridge , Fairview , Florham Park , Jersey City

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Airbnb

Airbnb reviews

4.1

78% would recommend to a friend

(2,378 total reviews)

Brian Chesky

86% approve of CEO

66% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Compensation and benefits

4.1

Culture & values

4.0

Work/Life balance

3.5

Senior management

3.4

Career opportunities

Airbnb has an employee rating of 4.1 out of 5 stars, based on 2,378 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Airbnb employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Feb 16, 2025

Great company

Manager

Recommend

CEO approval

Business Outlook

Pros

There is Great culture at Airbnb

Cons

None to share today here

5.0

Feb 16, 2025

good experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good company to work for

Cons

eventually became a big company which moves slowly

2.0

Feb 13, 2025

Challenges within design bubbles and egos

Ux designer

Recommend

CEO approval

Business Outlook

Pros

Airbnb is an excellent place for designers looking to be challenged and grow their skill sets. The design team is composed of some of the best in the industry, which pushes you to elevate your work and think critically about your craft. Unlike many tech companies today, Airbnb supports remote work, offering flexibility and a strong work-life balance. The company also provides excellent benefits and perks encouraging employees to enjoy their lives outside of work.

Cons

Career growth within Airbnb can be highly challenging. Promotions are difficult to achieve, as employees are often expected to perform above their level for extended periods before being considered. This can be particularly frustrating when priorities shift or when contributions are not tied to high-visibility projects. Additionally, while being surrounded by top-tier designers is inspiring, it can also lead to an environment where egos and favoritism impact collaboration and decision-making. This dynamic can make it difficult for those outside of senior roles to drive meaningful change.

Viewing 247 - 249 of 2,378 Reviews

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Jobs at Airbnb

Senior Staff Machine Learning Engineer, Guest & Host

Staff Software Engineer, Community Support Engineering

Staff Software Engineer, Community Support Engineering

Senior Staff Machine Learning Engineer, Guest & Host

Lead, Advanced Analytics, Product

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