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Airwallex

Engaged Employer

Airwallex reviews

3.6

64% would recommend to a friend

(542 total reviews)
avatar

Jack Zhang

68% approve of CEO

74% positive business outlook

Ratings by category

4.0

Compensation and benefits

3.7

Career opportunities

3.4

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.2

Senior management

Airwallex has an employee rating of 3.6 out of 5 stars, based on 542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Airwallex employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

542 reviews
4.0
Aug 24, 2020

Rapid and positive change

Support function
Recommend
CEO approval
Business Outlook

Pros

- intelligent and supportive colleagues - attractive product and proposition to support future growth - development opportunities - global presence - ambitious, energetic vibe - diverse and passionate leadership - huge improvements with new leadership structures, focus on culture, improved hiring processes - good focus on fun and team communication while working at home

Cons

- the pace is challenging, even for those who enjoy it you'll be wishing for an off-switch at times - lots of change in all areas, processes and products change faster than you would imagine possible - there is very little focus on improving the balance for employees, there is flexibility offered but the level of flexiblity is not consistent across teams. For some the expectation is that they will always be on and available

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Airwallex Response
5y
Thank you for your review. We appreciate your recognition of the improvements made in your time with the business, we don't always get it right but we are always focused on making positive changes and it's great to see that it is having an impact for the team. Your commentary about retention of employees is important and is something we are aware of, a big focus for the coming year is to improve the employee experience so any feedback or support you can offer in driving these improvements is appreciated
5.0
Aug 11, 2020

Very few companies in Australia like this

Product manager
Recommend
CEO approval
Business Outlook

Pros

Airwallex is one of the few Unicorn startups in Australia and I believe has a tremendous amount of ongoing growth potential. Day to day, this means you actively feel part of the success of the business and are constantly challenged with new problems to solve / new roles to step into

Cons

Like many high-growth companies, the environment can feel chaotic at times

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Airwallex Response
5y
Thank you for your review. To read that you feel connected to the growth of Airwallex is really important to us and we appreciate your contribution as we pursue our company mission. Our growth does also afford a lot of opportunities for learning and career development and we're excited that you recognise this potential also. The chaos is something we are working on taming, where possible, if you have any ideas for improvements in this area please don't hesitate to make these recommendations to leadership - we're listening.
1.0
Jul 1, 2020

Great for those SEEKing nepotism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Airwallex has a lot of positive press and at least some of the management & HR team are doing their best to address a toxic culture.

Cons

We hire crazy number of new people from Seek. More than 6 have started and quite out of their depth, possible due to the AU Director being from Seek and hiring his buddies. Very bad nepotist.

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Airwallex Response
6y
In the first half of 2020, Airwallex has hired 142 people globally. 27 of those new starters have been in Australia. These new joiners have come from many different companies across Melbourne as well as interstate and internationally. People continue to be the number 1 priority for management - this includes hiring the right talent, ensuring we have the right retention and development programme in place, and ensuring that we build a diverse culture. We are a company whose culture is continually evolving and are always seeking to grow and improve. I see you have been with Airwallex for 1-2 years and so I hope you have seen the diverse range of people we have brought in to the company over this time. You would also know about our internal referral program, so I would encourage you to reach out to HR or your line manager with people who you think could be a great fit for any of our roles or to offer other ideas on companies we should be hiring from.
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Glassdoor has 578 Airwallex reviews submitted anonymously by Airwallex employees. Read employee reviews and ratings on Glassdoor to decide if Airwallex is right for you.