Aktion Associates reviews

4.4

87% would recommend to a friend

(63 total reviews)

Scott E. Irwin

93% approve of CEO

96% positive business outlook

Aktion Associates has an employee rating of 4.4 out of 5 stars, based on 63 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Aktion Associates employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

63 reviews
3.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed the people I worked with. I worked with some of the smartest, hardworking people I've ever met in my career. Management let me completely handle client engagements. Management is very hands off, only getting involved when there is a problem. You don't need to report to an office to do the job, and you can manage your time however you want for the most part. As long as you are meeting your deadlines and responding to the customer, you don't need to work 9-5. If you are ambitions and like working a lot of hours, you can easily hit your bonus targets. They used to pay out year-end bonuses that were decent as well. Not sure if they still do that or not. The company had a family feel to it. They're small enough so that I never felt like I was treated like a number.

Cons

Health insurance benefits are not great. They are a smaller company, so they have little leverage to get rates like the bigger consulting firms. They are a consulting company, so my salary was somewhat fixed while my bonus structure is based on how many hours you bill in a given quarter. This is great when you have steady, long-term projects that lasts months, but can be impossible to hit when you have many little projects. If you don't know how to fairly estimate your work, you will get stuck with a lot of non-billable time. My advice is estimate high and fight for your estimate. Customers will try to knock it down, and management will sometimes side with the customer. Everyone in management is focused on getting new business. The focus rarely is on keeping existing customers, and this has bitten them many times, when unhappy customers leave. The company has been aggressive with acquisitions, and has grown a lot over the years. Their primary focus is to become a business partner with as many companies as possible, and sell packaged solutions where the customer needs installation and/or configuration changes. If you don't want to spend your days fiddling with another company's code, best to look elsewhere. Management structure is small and flat, so don't look to get promoted here. Since every consultant gets a set of customers to support, you'll end up juggling calls from multiple clients. And you'll need to log every quarter hour in a time system that's from the Eighties. If you don't like having to keep many plates spinning in the air at one time, go work for a customer instead. Depending on the customer and the software involved, you could get stuck supporting older code.

5.0
Dec 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Strong Industry & Technology Skills, Great Team that builds strong relationships, Exceptional Customer Service, Leading technology offerings for Hosting & Managed Services and On-Premise or Hybrid Technology Solutions. Aktion Associates is a company that cares about their customers and employees.

Cons

Although our technology for working remotely allows us to work well with COVID19 not having the face to face interactive through 2020 has been strange.

5.0
Dec 23, 2020
Recommend
CEO approval
Business Outlook

Pros

Aktion Associates is a great company. People seem to work here for a very long time, and there are a lot of different job roles available. Within this technology company focusing on a few key industries and platforms, I’ve worked with network engineers, application consultants, trainers, sales reps, data center staff, network operations center staff, and of course, managers of different groups, departments, or practices. My experience at Aktion has been thoroughly rewarding, both in terms of job satisfaction and compensation. During my time here, I have found that management has an open ear for good ideas, a high level of business acumen, and a desire to help the staff achieve the highest levels of success. Regular corporate meetings give every employee the opportunity to see, understand, and share in the company's success – usually directly from the CEO or President. Individuals who have performed well are frequently recognized and rewarded during these events, and management seems very dedicated to the well-being of the Aktion workforce. The idea of cadence/meetings and participation for everyone runs deep here. In a reflection of the direct communications from leadership, managers put a lot of effort into providing meaningful content on a regular basis to their teams. From engineers, sales reps, and application consultants to managers, VPs, and above - communication is a key component to success at Aktion.

Cons

The work is demanding, both in terms of volume and in terms of complexity. In this industry, keeping up with technology, and staying current on software or industry changes is a job in and of itself. The customer set is very large, and there are a lot of different services needed to keep them all running and happy. The culture is one that has all company staff with at least some customer-facing service activity, from leadership on down, as well, so everyone has a hand in making sure that the customers receive good service and follow up. I believe management generally does a good job of trying to help with work allocation to keep people busy without being overloaded, but this can be challenging during certain times of year or when communications break down for any reason. Managers do generally have an open-door policy, and apart from a couple of scathing reviews on this site, I’ve never heard that anyone was refused a fair hearing with any type of issue or complaint, or was denied help when they asked for it. Compensation-wise, Aktion does a great job of rewarding effort. The base salary is decent, but the overall pay can be amazing, with the variable being performance. This can be based on hours billed, or sales, or a couple of other things depending on what your role is.

Viewing 16 - 18 of 63 Reviews

Glassdoor has 67 Aktion Associates reviews submitted anonymously by Aktion Associates employees. Read employee reviews and ratings on Glassdoor to decide if Aktion Associates is right for you.