Alarm.com reviews

Alarm.com's pay is lower than market value, and they are very stingy with the raises, despite the amount of work you do. You can complain and ask all you want about the salaries/wages, but upper management and HR takes no action on this. Even after good reviews, they hardly give out raises or promotions. I can speak for the engineering roles here. Many people become stagnant in their roles. There is no clear career path. You find there are people working hard who deserve more and others who don't work that hard and get more. I would not suggest that anyone stay at Alarm.com for more than 2 years, as they will find that they are not learning enough to stay competitive in their fields, and their pay would be a short end of the stick. Their processes seem to be behind the norm. They are not using many advanced approaches in their product/software deliveries. There is a lot of manual testing here that should've been automated from the start. My advice to people who choose to work for Alarm.com would be to not get comfortable. Be alert and start realizing when you need to take a step forward in your career, knowledge, and salary.

It's discouraging to see so many employees leave. Two executives have left in the last week. All of the really good friends that I made when I first started have left. I started and went through training with a large group of new employees, within 3 years 98% of them had left. The quality of the incoming employees is nowhere near the level of the outgoing employees. Recruiting is desperate to fill new positions and back-fill old positions, the selection process has gone down hill drastically. The new recruiting director who had been at the company for less than a year just left, so I don't see this getting addressed anytime soon. The constant turnover has eroded the culture that I loved so much when I started . I used to know everyone in the office and introduce myself to new employees, but now I hardly recognize anyone at the company gatherings. There's almost no point introducing yourself to new employees as most of them leave within 6 months - 1 year. The monthly roll-offs (hot dog lunches) are now pretty lack luster with a few bags of chips and cold hot dogs, this was a core part of the culture but is now just blah. The office common areas are always trashed since the new employees never had to work at the old buildings they don't understand how great this one is and the need to keep it up. Balls are constantly dropped, emails frequently go unanswered, many employees are now remote and work sporadic hours so it's very hard to keep projects moving forward. In general there's a "whatever" mentality versus the old days when it was all hands on deck and everyone gave their all. There was a time when I couldn't imagine leaving Alarm.com, but the constant turnover, culture shift and lack of effort have caused me to start looking for new jobs.