Alarm.com reviews

3.7

63% would recommend to a friend

(133 total reviews)

Steve Trundle

71% approve of CEO

57% positive business outlook

Reviews by job title

133 reviews

Reviews about "Compensation"

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4.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Good fun call atmosphere. Of all the call centers I have worked in, this one was one of the best. They do a lot for their employees regarding flexibility, events they do, and even the insurance provided

Cons

Their training needs to be better. When you go through their new hiring training, it's over weeks. I just think it could be restructured. Their structure regarding Quality Assurance and overall performance management does need to be relooked at. The is performance management is done d

5.0
Jan 6, 2025

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product and reputable brand recognition which is an easy sell to customers. Growth opportunities to pivot teams.

Cons

Salaries are not as competitive with other industries if you are in a client-facing role.

Viewing 19 - 21 of 133 Reviews

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