This is a boomer-minded company that does an excellent job of masquerading as a liberal and progressive organization to attract young talent that can be underpaid because of the office benefits like specialty rooms and team lunches.
1. Compensation - Alarm.com does not pay a living wage for a company based in Tyson's Corner, VA. This company pays drastically lower for the type of work and positions that are offered. While you are gaining great experience which will certainly be useful later in your career, you do not work at Alarm.com for $$. They will even tell you this in your interview.
2. Benefits are average at best - Healthcare is solid but it is not completely employer covered. PTO is a standard 2 weeks with 5 sick days. You have to accrue time which is extremely slow but managers will typically approve negative PTO if needed.
3. Not a remote friendly company - Everything about your job at Alarm.com (unless you're on the product team) will be conducted "remotely". You will work from a laptop, make calls from your phone or company phone and run meetings and trainings virtually. However, the company is totally against remote work for the sake of the tried and true trope of "culture".
4. The body of clients you serve are typically old, white, conservative men who frequently discuss their antiquated views on women, POC and social issues. They all tend to carry the type of opinions you would expect leading to some rather awkward and character bending conversations. These are personally just not the kind of people I want to serve or keep in positions of power.
