Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,727 total reviews)
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Ben Minicucci

78% approve of CEO

79% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jun 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Everyone is very positive and friendly. It can be a tough job during peak travel times but the employees keep the mood positive. Alaska Air is truly a family organization.

Cons

The pay for my particular job is too low. We (CSA's) are the face of the company and should be compensated a little better.

2.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Health insurance is great, so are flight Beni’s (when you can get on standby and when you aren’t too exhausted to travel on your time off)

Cons

Horrible pay (been there for about a decade and still struggling to pay my bills - had to get a second job in order to make ends meet). Management send emails with a condescending and gaslighting tone. They basically want their flight attendants to show up early and work for free without paying us, but yet will penalize us if we show up even a minute late (even if the flight is delayed - they will only give you a grace period on check in time if the flight is delayed for an hour or more.) We still continue to do right by our passengers, because it’s not their fault, but many flight attendants are burnt out and this will ultimately affect the customer service if something doesn’t change. If you are considering an FA position, honestly go to SWA or Delta & get a living wage.

1.0
Apr 6, 2024
Recommend
CEO approval
Business Outlook

Pros

The benefits are nice, free flights and the health benefits are really good.

Cons

The pay is very bad, and the culture is not much better, although diversity is a big theme at the company, and they walk the walk. They also don't seem to value their employees, and we watch as they single out employees and treat them with an over management style that appears to be an attempt to make you want to quit. We have seen it time and time again. I believe in unions, but I don't think the one representing the Alaska employees is effective at ALL! Back to the pay. You have to work 60-plus hours a week just to make enough to pay your rent in Seattle and the extra hours you get by picking up shifts from co-works. It is not overtime pay, it is straight-time, nothing more. SeaTac recently increased the minimum wage, but Alaska lobbied and won to keep their pay below the new minimum wage. Would I recommend a job at Alaska? No, McDonald's pays more than Alaska, and I can only guess that it is a lot less stressful.

Viewing 70 - 72 of 1,727 Reviews

Glassdoor has 1,888 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.