Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,727 total reviews)
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Ben Minicucci

78% approve of CEO

79% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Aug 13, 2022

Don't Trust Management

Recommend
CEO approval
Business Outlook

Pros

There were some exceptions to the rule

Cons

Years ago, I took a job with the airline. After several years of steadily moving up the ladder, I had the opportunity of working directly with one of the senior leaders. The role came about because one of the favorite employees of this senior leader was fired because they was caught doing something in a severe violation of the companies HR policies. I took the job (as an internal candidate). The senior leader never trusted me, never supported the fact that I had years experience doing the job from when I worked at a well respected strategy consulting company. I learned that they continued to contact the fired employee to check on my direction. When an annual 360 anonymous survey was given, I answered truthfully. I believed that the stellar performance I'd had in the role in a single year would be rewarded. I drove significant revenues for the company. I mentioned that this senior leader had little to no experience in the area in which we worked and I gave clear examples - both of how they were making irrational decision and how they continued to rely on the advice of a discredited employee. Remember, this was supposed to be an anonymous survey and the it clearly stated that the only people with access were HR. Well as it turned out the survey wasn't as anonymous as it was advertised and this information went straight to the senior leader for whom I worked. They decided to put someone else in the role - a person who was also later found to have been violating the same HR policies as the prior individual in my role. The company has had a culture of promoting individuals within the company whom were seen as favorites rather than those who create value.

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Alaska Airlines Response
3y
We appreciate you bringing this to our attention. We will be looking into this further, thank you. -Ellen
1.0
May 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Flight benefits are pretty decent. Co-workers are okay.

Cons

I've only been with the company for a short time but I haven't been impressed by the company's ability to communicate appropriately with myself and my coworkers. I've been misled on numerous occasions about my hire date, my deadlines to complete specific tasks, and any other pertinent information. But, the company will shove down your throat "communicating early and often" with almost none of their "wise" statements ever being put into practice. Upper management is out to get you, full stop. AFA hasn't even done anything to prevent flight attendants who call off because they're overworked, from being fired. We're constantly understaffed and people are leaving left and right. However, my biggest gripe is the training department. These instructors are a disgrace. They claim there isn't enought time in the day to complete what they want yet, I'm convinced the department makes up the day as they go along. I've watched instructors take it out on pupils because their frustrated by time contraints and as learners, we're left to pick up the pieces and make up work on our own time outside of class. It's incredibly disorganized to the point, I do not feel like I am actually retaining information. It's nightmarish, cruel even.

4.0
Feb 2, 2022

Overall good job

Recommend
CEO approval
Business Outlook

Pros

Flight Benefits, 401k Matching, Stock discount, the other flight attendants you work with make or break your trip!

Cons

- not paid for all time worked - no mental health days -New Upper management is not proactive. calling them reactive is even a stretch - new management has made its front line employees feel like “just a number”. we used to be a family and take care of each other -new management is maxing out our flying with minimum rest. not healthy for body or mind - lower pay in comparison to other airlines -Short Staffing for the last year + makes work life balance extremely difficult and should have been taken care of long ago m - increasingly difficult and aggressive passengers - contract is more benificial to company than employees and the union is weak

Viewing 73 - 75 of 1,727 Reviews

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