Alaska Airlines reviews

4.0

79% would recommend to a friend

(1,730 total reviews)
avatar

Ben Minicucci

78% approve of CEO

79% positive business outlook

Alaska Airlines has an employee rating of 4.0 out of 5 stars, based on 1,730 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Jun 17, 2018

Customer Service Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, opportunity to move around organization.

Cons

Unable to choose hours and low pay.

3.0
Jun 11, 2018

Company in transition

Recommend
CEO approval
Business Outlook

Pros

They pride themselves on a great product and great customer service.

Cons

The demand to lower costs is having a real impact on work-life balance, and an overworked employees.

4.0
Jun 11, 2018

Customer service agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

•Fast-paced environment (you’ll never be bored) •Opportunity to learn new things everyday •Great rewards and benefits

Cons

•Scheduling •Highly demanded availability

Viewing 1603 - 1605 of 1,730 Reviews

Glassdoor has 1,891 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.