Is Alaska Airlines a good company to work for?

Alaska Airlines has an overall rating of 4.1 out of 5, based on over 1,890 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 79% of employees would recommend working at Alaska Airlines to a friend and 79% have a positive outlook for the business. The best reviews about Alaska Airlines have been left by employees working as Airline Pilot , Customer Service and Concierge .

Does Alaska Airlines pay their employees well?

According to anonymously submitted Glassdoor reviews, Alaska Airlines employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Alaska Airlines. This rating has been stable over the past 12 months.

How satisfied are employees working at Alaska Airlines?

79% of Alaska Airlines employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alaska Airlines 3.7 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Alaska Airlines?

Flight Attendant (328) , Customer Service Agent (131) , Customer Service Representative (72) , CSA - Customer Service Associate (68) , Reservations Agent (55) , Manager (26) , Customer Service Agent (CSA) (25) , CSA (24) , Customer Service (16) , Ramp Agent (16) , Customer Care Representative (14) , Aircraft Maintenance Technician (13) , Airline Pilot (13) , Reservation Sales Agent (13) , Senior Software Engineer (13)

What are the pros of working at Alaska Airlines according to real employee reviews?

"Great benefits and very flexible." ((in 213 reviews)); "Flight benefits are great and perfect for interns to travel to different places together during the weekends." ((in 200 reviews)); "you get to travel for the job and a lot of the people you work with are great!" ((in 111 reviews)); "They have great travel benefits and medical" ((in 100 reviews)); "Great coworkers and love the uniforms!" ((in 65 reviews))

What are the cons of working at Alaska Airlines according to real employee reviews?

"long hours its cold and icey" ((in 39 reviews)); "The salary is low and the hours are hard." ((in 24 reviews)); "Upper management is extremely indecisive and unorganized, causing wasted design time, an unnecessary amount of revisions, and sometimes just throwing entire projects away and starting over." ((in 19 reviews)); "Corporate manager" ((in 14 reviews)); "It's very hard to move around in the company because there's so much favoritism." ((in 14 reviews))

What are employees saying about Alaska Airlines layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alaska Airlines layoffs and their outlook for job security at Alaska Airlines in 2026.

What are the top reviewed Alaska Airlines locations?

Seattle , SeaTac , Los Angeles , San Francisco , Portland , Anchorage , San Diego , Phoenix , Boise , New York , Chandler , Chicago , San Jose , Dallas , Kent , Las Vegas , Dulles , Newark , Fairbanks , Burlingame , Denver , Boston , Tukwila , Alaska , Juneau , Ketchikan , Austin , Santa Ana , Oakland , Santa Barbara

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Alaska Airlines

Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,729 total reviews)

Ben Minicucci

78% approve of CEO

79% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.9

Compensation and benefits

3.7

Work/Life balance

3.7

Senior management

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,729 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Apr 13, 2010

Good company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture, benefits, people, brand, network, agility to respond to competitors, smart management team.

Cons

IT, IT, IT. HR, HR, HR. Salaries among management are lower than industry average, but performance based pay makes up for it.

3.0

Aug 1, 2009

Run of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Run of the mill job - Happiness, stress, friends, schmucks, good managers and ego managers. Many different jobs performed from ticket agent to ops to flight attendant.

Cons

Pros are as typical as the cons. Same stuff as everywhere else in america no matter how bliss-full one may say their work environment is. The slackers have penetrated this work environment too and yes if your not a slacker you'll have to pull their weight or call them out on it, even if they're on the upper deck. Your perfect work environment is not going to be found, you must create it. Decide what you enjoy doing that you can leave your mark and make a living. It is what you make it and it helps to know "The Secret" but "What the Bleep do we know"

4.0

Sep 11, 2008

Alaska Airlines is a great company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a ton of oppurtunity for growth/ upward mobility, if you choose to make Alaska Airlines a career. We have awesome bonuses , share profiting, and flight benefits. If you ever want to try a new job Alaska encourges you to go for it! If you don't like it, then you have three months to return to your previous position. You also get to meet a lot of different people, depending on what department you work in. Alaska is all about promoting from within the company and they love deidicated and passionate people who really want to be here.

Cons

Raises can be hard to come by if you are in a management position. Contracted positions get raises automatically. Also, if you are in a contracted position you are under a union which makes the incompetent, lazy people impossible to fire. Bill Ayer, the CEO loves to send e-mails about the financial position that the company is in to scare people into thinking that they are going to lose their jobs.

Viewing 1690 - 1692 of 1,729 Reviews

Jobs at Alaska Airlines

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Customer Service Agent - SEA

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Guest Experience Service Excellence Manager