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      Alaska Airlines

      Engaged Employer

      Alaska Airlines reviews

      4.1

      79% would recommend to a friend

      (1,727 total reviews)
      avatar

      Ben Minicucci

      78% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      2K reviews
      3.0
      Sep 8, 2008

      Alaska Airlines is holding their own.

      Senior systems analyst ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about working at Alaska Airlines is the travel benefits (when you get to use them). Most of the systems are new and pretty easy to support. Those we have written in the past are getting a lot of attention and may be replaced soon. Most of our duties now consist of vendor relations and management.

      Cons

      Well although we are doing better than most airlines we still are not seeing much profit sharing. Planes are full but at such a low price per seat we are just barely able to cover the cost of fuel. Stocks are down to an all time low, So we are all hoping for a new destination that everyone is willing to pay top dollar to visit.

      1.0
      Jun 19, 2008

      You know how to hire great people, you just don't know how to keep them!

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Before working for Alaska Air I thought that they were the "Cadiallac" of Airlines. After working there not so much.

      Cons

      Flights were oversold, delayed or mechanicals and Supervisors were never around to support the front line employees the supervisors went into hiding. Alaska Air should eliminate the unions as they were only good for protecting poor preforming employees. Overtime was never distributed evenly amoung all employees. If you were a new hire and you didn't volunteer every 48 hours to work overtime you were automatically given mandatory overtime.

      4.0
      Jun 16, 2008

      Would do the job forever if I wasn't going broke doing it.

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everyone is very positive and friendly. It can be a tough job during peak travel times but the employees keep the mood positive. Alaska Air is truly a family organization.

      Cons

      The pay for my particular job is too low. We (CSA's) are the face of the company and should be compensated a little better.

      Viewing 1723 - 1725 of 1,727 Reviews
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      ReviewsAlaska Airlines reviews

      Glassdoor has 1,888 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.