Alaska Airlines reviews

4.1

79% would recommend to a friend

(1,727 total reviews)
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Ben Minicucci

78% approve of CEO

78% positive business outlook

Alaska Airlines has an employee rating of 4.1 out of 5 stars, based on 1,727 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Alaska Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Apr 17, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

Have some good leaders- at base their is some genuine caring for employees

Cons

Several narcisstic and micromanaging leaders including COO. They ruin people's lives and careers without caring as long as they get what they want. Strange dynamic. Virgin Atlantic was a bad move, Alaska is too old school, slow to respond and risk adverse to handle this merger.

2.0
Apr 8, 2016

Employee focus has been lost

Recommend
CEO approval
Business Outlook

Pros

Some amazing people to work with and the company has a great focus on the external customer. Annual bonus has been fantastic the last few years as the company has been meeting all its metrics.

Cons

They just took away a week of vacation from management, which typically means the labor groups are next. Never heard of a company making amazing profits and numerous awards taking away vacation from its employees. How does that make sense? Employees are seeing this as greedy. Their communication to employees about change is horrible and HR comments are often insensitive. Pay is low compared to same jobs at other companies. HR admits they use national averages for their wage comparisons, knowing that's not what we are competing against and the areas we operate have far higher average wages. New employees with less experience in a role can make just as much as those with far more experience and have been at the company for several years. Essentially, you are rewarded for being new and not for being committed.

1.0
May 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Travel benefits are acceptable, but given how limited alaska routes is, it is only good for the actual flight attendant as it expands to other airlines. Then for your immediate spouse and parents you still have to pay on other airlines. Hence, they would need to go to Seattle if they want to travel on alaska.

Cons

This company over the past 10 years has only gone from bad to worse. Everyone in this company is just a number that management is willing -and sometimes actively trying- to get rid of if they get expensive and replace them with much cheaper labor that -in turns- also gets hunted down once they get expensive. Cutting corners is enforced through bullying from upper management, however what's put in writing is there to protect them and allow them to wash their hands if things go publicly wrong as a result. The culture is terrible and most people are unhappy but can't leave after the amount of years they have invested in this company since seniority doesn't transfer in this career.

Viewing 19 - 21 of 1,727 Reviews

Glassdoor has 1,888 Alaska Airlines reviews submitted anonymously by Alaska Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Alaska Airlines is right for you.