Alchemer reviews

3.2

44% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
5.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

1. Strong leadership- trustworthy, dependable and reliable 2. Great people to work with that have a heart for service and are team oriented! 3. This is a company dedicated to growth in all ways- they put their money where their mouth is but you have to have some patience. Great things take time to build. 4. Awesome benefits for employees 5. This company truly values wonderful employees. (those that complain on glassdoor weren't necessarily committed to their roles or their team so it's easy for them to throw shade- it's not accurate information). 6. We value our customers and go above and beyond for them.

Cons

This is a growing, evolving startup and if you're not on board for change and you don't have a growth mentality then you'll naturally feel overwhelmed. This is a company that requires drive, focus, and challenges you to grow in your career- this is a huge positive for people that are career driven!

2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Fun app that is powerful

Cons

Instability issues through application makes for tough customer calls

1.0
Aug 4, 2021

Not a professional organization

Recommend
CEO approval
Business Outlook

Pros

I really can't find many pros. I did like my direct manager- they, like everyone else good, is no longer there.

Cons

The product has massive downtime. Can't support it's customers, can't support the employees. Major rention issue. I have never seen anything like it. The CRM is a disaster. If you look for an account, there are 25 of that company in Salesforce. Executive team is very short sighted and asked sales to give customers 2000% plus price increases when we moved over models and gave customers 30 days to find the funds or would shut them off. Not a customer centric organization.

Viewing 94 - 96 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.