Alchemer reviews

3.2

44% would recommend to a friend

(160 total reviews)

Marty Mrugal

62% approve of CEO

44% positive business outlook

Alchemer has an employee rating of 3.2 out of 5 stars, based on 160 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alchemer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

160 reviews
2.0
Sep 27, 2018

Mediocre at best

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Paycheck. - Good people. - Dogs. - If you need a job, this is a mediocre place to be.

Cons

See review from Sep 12, 2018 for a comprehensive list of cons. That review covers just about everything I have experienced as well as the experiences coworkers have confided in me. The line of "you are responsible for your happiness at work" is repeated over and over, but it's used as an excuse to not address the experiences of those who are being mistreated by the systems in place. There is a growing disconnect between what they say they do ("We care about your growth!") and the reality. The good intentions are acknowledged, but the follow-through is either not meaningful or absent. Issues appear to span almost every department now. I would not recommend this company to anyone I liked regardless of position or department they were interested in.

1.0
Sep 5, 2018
Recommend
CEO approval
Business Outlook

Pros

On paper, SurveyGizmo sounds like a great place to work. If you get an offer letter, you’ll think you have it made with all the little perks and what not, including: - Good location (right in the middle of Boulder with walking trails, restaurants, breweries, shops, etc. nearby) - There are some really great people there (emphasis on “some”) - Pays well and benefits are pretty good - Dog-friendly office - Stocked kitchen and beer fridge - Bicycle rentals - Free massages - Discounts on tickets to various locals events and attractions - Free parking - Flexible hours - Casual dress code (however, this can be a negative with people walking around without shoes or quite literally in baggy sweatpants). But don’t get too excited about that stuff just yet...

Cons

There are so many cons that outweigh the pros. I’ve listed many of them below, but I highly suggest going farther back in the reviews and not only reading past negative ones but also reading the former CEO’s condescending and rude responses that seem to make a mockery out of the concerns raised in the posts -- I wish I had. They give a pretty good sense of how management feels about employees. - They got a new interim CEO that completely changed the marketing strategy immediately and laid off the entire department (except the manager) due to the previous strategy “not performing.” As mentioned previously, that department included someone who was moved out to Colorado for the job and then laid off two months after moving. - The executive team has a very “my way or the highway” attitude, although they act like they want ideas from the organization; and they are often extremely unprofessional (including one executive using the r-word in a meeting to describe a client with whom this exec was on the phone mere moments before). - They hire people with experience in their role and then don’t listen to their expertise whatsoever. - There is a massive lack of opportunities to grow and advance your career in any way. - There is blatant favoritism from management, but no one seems to care about that. The “boys club” comment in the previous review is beyond accurate. If you even remotely rock the boat or question a decision, you’re kicked out of the inner circle. - Management can say they “care about their employees” all they want, but they wouldn’t blatantly disregard employees’ thoughts and concerns if that was the case. - Many people are not respectful at all, and they only care about being friendly when they need something from you. But people outside of your department often do not care about or have any respect for your time or priorities. - The company hosts all-company “huddles” every other Thursday, and employees can anonymously ask questions to the executive team via a survey beforehand that are answered during the meeting. On a disturbing amount of occasions, people’s questions are just ignored or the answers beat around the bush because the executives clearly can’t be legitimately transparent with their employees. - There is a LOT of micromanagement. You’re basically just going through the motions everyday without putting any critical thought as to WHY you’re doing something or how it could be made better.

1.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

- Great location in Boulder, free parking and access to trails at lunchtime - Secure and clean building - Free 15 minute weekly massages - Dog-friendly - Stocked kitchen

Cons

- Lack of career growth to any employee who shows promise. - Old boy's club mentality despite women on the leadership team -- very clear favoritism. - Deceitful and discriminatory for those not in the inner circle. - When culture questions are brought to the attention of leadership, they dodge the response. - They do not set up employees for long-term success. - The entire marketing team, except the manager, was laid off and walked out in front of the entire company -- on the day the company hit record sales -- after being told they were not performing against a strategy that was dictated by leadership despite pushback from the team -- a strategy that the team was told was an experiment they would not be held accountable for it falling flat -- talk about a new level of humiliation. - Despite leadership expressing to all employees during company meetings that under-performing employees would be given plenty of time to correct course, the marketing department was allegedly "underperforming" and was laid off without warning whatsoever or any indication of poor performance.

Viewing 118 - 120 of 160 Reviews

Glassdoor has 165 Alchemer reviews submitted anonymously by Alchemer employees. Read employee reviews and ratings on Glassdoor to decide if Alchemer is right for you.