Alera Group reviews

3.6

72% would recommend to a friend

(264 total reviews)
avatar

Jim Blue

62% approve of CEO

62% positive business outlook

Alera Group has an employee rating of 3.6 out of 5 stars, based on 264 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alera Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

264 reviews
2.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity is there to make money, uncapped commissions, Good Product with strong brand awareness, Management will help you development.

Cons

-Somewhat Unrealistic goals that if question they will make you look stupid. Also all they care about numbers at end of day. They preach taking care of customers but their "top agents" dont care about individuals. I witnessed these top performers disregard customers calling back saying they were given misinformation, needed help and were hung up and blocked. Thats not taking care of people.

avatar
Alera Group Response
5y
At A&B we strive to ensure that our customers are met with the best customer service that can be provided. We are not aware of the incident described and would never be okay with an agent giving misinformation or being hung up on. We do place an emphasis on goals and numbers because we understand that setting goals and relying on data is crucial for the success of our organization and our agents. We are sorry to hear that you didn't have the best experience with us, and strive to ensure that our organization provides for our agents and our clients alike.
1.0
Jul 17, 2018

stay away - toxic company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits are OK job is somewhat secure - they can put up with mediocrity because of the high turnover

Cons

Constantly understaffed Underpaid Unethical Management Questionable HR practices Toxic environment No REAL growth within the company Some managers are bullies - be prepared to hear about politics, religion and other unprofessional topics of conversation Horrible morale level of staff High turnover Once you leave, partners will badmouth you to all vendors and current employees. They will slander you without any shame. Career opportunities are mission impossible Absolutely no integrity

5.0
Jun 13, 2018

A solid company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a solid culture of great co-workers. There is flexibility for full-time employees on where to work and when - the ROWE work place.

Cons

There are stressful times of year like 4th quarter since so many health plans renew at that time.

Viewing 67 - 69 of 264 Reviews

Glassdoor has 285 Alera Group reviews submitted anonymously by Alera Group employees. Read employee reviews and ratings on Glassdoor to decide if Alera Group is right for you.