Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,330 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (71) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Benefits are good and reasonable" ((in 252 reviews)); "Flexible work from home allows to balance work and family" ((in 239 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 228 reviews)); "Great people and very diverse" ((in 188 reviews)); "Colleague culture is good and comfortable to work" ((in 102 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 196 reviews)); "Poor management..too many followers & not enough leaders" ((in 138 reviews)); "No training at all for freshers and experienced" ((in 116 reviews)); "Unexpected and frequent layoffs" ((in 62 reviews)); "Delayed sometimes and no bonus" ((in 43 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Denver , Tampa , Newark , Conyers , Deerfield , Raleigh

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Alight Solutions

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,786 total reviews)

Rohit Verma

72% approve of CEO

43% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.1

Career opportunities

3.0

Senior management

2.9

Compensation and benefits

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

2.0

Jul 12, 2018

Ok for a while

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You learn about customer service and you are provided training. The start pay is higher than minimum wage. The location is good and there are cool team building activities.

Cons

With the passing of time you get more responsibilities, and then some more on top of that, you get more clients and as much as 5 skills more but your pay remains...the same. Also, you have to be lucky and get a good manager. Mine was very unprofessional, she discussed monthly evaluations out loud to stress us out. She also showed favoritism, for example she has a favorite employee and she encourages the employee to avoid work so he can run the managers personal errands.

4.0

Jul 8, 2018

Take the pros with the inevitable cons

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Teams are top notch*, lots of flexibility, benefits (mostly HSAs, critical illness, 401k, FSA, DFSA, STD, LTD, etc. ) work from home, volunteering opportunities, several internal groups to network with/ grow, fun/outgoing culture, opportunities to grow your domain knowledge *very dependent on manager/team

Cons

Lower salaries but the flexibility could be an even exchange. Career opportunities can be hindered depending on clients needs/expectations. Not a huge fan of the cafeteria, luckily Whole Foods is near.

3.0

Jul 8, 2018

CCR II

Ccr ii

Recommend

CEO approval

Business Outlook

Pros

Weekends off, opportunity to advance, and team environment, PTO and sick time allotment

Cons

Don't get paid weekly for the amount of work required. I have 3 skills which are 401k, pension, and health insurance but still make less than 40,000.

Viewing 3496 - 3498 of 3,786 Reviews

Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Director, Benefits & Wellbeing - Virtual

Strategic Account Executive - Virtual

Director of Health Product, Point Solutions - Virtual

Remote Seasonal Benefit Counselor - ABG

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Alight Solutions

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Ratings by category

Ratings by demographic groups

Reviews by job title

Ok for a while

Take the pros with the inevitable cons

CCR II

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