Is Alight Solutions a good company to work for?

Alight Solutions has an overall rating of 3.2 out of 5, based on over 4,326 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 54% of employees would recommend working at Alight Solutions to a friend and 43% have a positive outlook for the business. The best reviews about Alight Solutions have been left by employees working as Senior Workday Consultant , Senior Consultant and Senior Customer Care Representative .

Does Alight Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Alight Solutions employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alight Solutions. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Alight Solutions?

54% of Alight Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alight Solutions 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alight Solutions?

Customer Service Representative (184) , Customer Care Representative (124) , Client Specialist (101) , Client Manager (92) , Health Pro Consultant (70) , Customer Service Representative (CSR) (66) , Workday Consultant (56) , Project Manager (54) , Customer Care Representative (CCR) (48) , Consultant (43) , Director (43) , Systems Analyst (43) , Associate (39) , Manager (37) , Software Engineer (34)

What are the pros of working at Alight Solutions according to real employee reviews?

"Good benefits and not toxic" ((in 253 reviews)); "Ability to work remotely and they were able to strike a good work/life balance" ((in 229 reviews)); "Work from home was good" ((in 229 reviews)); "Great people and very diverse" ((in 184 reviews)); "community is great and culture" ((in 104 reviews))

What are the cons of working at Alight Solutions according to real employee reviews?

"Low pay and difficult to get promoted" ((in 194 reviews)); "Poor management..too many followers & not enough leaders" ((in 137 reviews)); "Low salary and No organisation at all" ((in 131 reviews)); "No training at all for freshers and experienced" ((in 112 reviews)); "Be aware of frequent layoffs and high turnover, lots of outsourcing to India." ((in 62 reviews))

What are employees saying about Alight Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alight Solutions layoffs and their outlook for job security at Alight Solutions in 2026.

What are the top reviewed Alight Solutions locations?

Lincolnshire , Orlando , The Woodlands , Chicago , Charlotte , Atlanta , Dallas , Houston , San Juan , Winston-Salem , New York , Miami , Illinois City , Hunt Valley , Jacksonville , Texas City , Irvine , Norwalk , Baltimore , Bridgewater , Austin , Spring , Indianapolis , Philadelphia , Tampa , Newark , Denver , Conyers , Deerfield , Raleigh

Alight Solutions reviews

3.2

54% would recommend to a friend

(3,780 total reviews)

Rohit Verma

72% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alight Solutions has an employee rating of 3.2 out of 5 stars, based on 3,780 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alight Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

4K reviews

1.0

Mar 22, 2018

The light is out!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ability to work virtually and our colleagues.

Cons

-Benefits (if you choose a decent plan) will run about 40% of your salary. -Aloof and detached upper management/leadership. -Unreasonable expectations from some but not others (favoritism). -Less pay for more work, with little to no cost of living, or merit increases. -Moving of global support /IT Help desk to overseas contractors who dont understand our business and the urgency that is required in getting resolution as quickly as possible.

5.0

Mar 19, 2018

Webchat Customer Care Representative II

Ccrii

Recommend

CEO approval

Business Outlook

Pros

Good Benefits options and pay, Excellent work environment and Positive ambient, lots of experience and expertise to acquire on the Customer Service etiquette.

Cons

So far it has been an excellent experience. It is a great company to work in. Maybe a con, but it aint so bad, is the fact that there is no further growth to Sr.CCR Role once you get to the CCRII Role on webchat. It would be way awesome to have a Sr. CCR role Implemented.

4.0

Mar 19, 2018

financial analyst

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

flexibility, facilities, communication, IJP, work life balance

Cons

transparency, equality for internal job postings, annual appraisals, workload distribution,

Viewing 3607 - 3609 of 3,780 Reviews

Jobs at Alight Solutions

Customer Service Agent- Virtual - Temporary

Director, Benefits & Wellbeing - Virtual

Remote Seasonal Benefit Counselor - ABG

Strategic Account Executive - Virtual

Vice President, Care Transformation & AI Experience -Virtual