Does Alignment Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, Alignment Healthcare employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Alignment Healthcare. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Alignment Healthcare?

34% of Alignment Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alignment Healthcare 2.5 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Alignment Healthcare?

Member Experience Associate (8) , Member Service Representative (7) , Nurse Practitioner (7) , Customer Service Representative (5) , Physician Assistant (4) , Registered Nurse (4) , Concierge/Navigator (3) , Family Nurse Practitioner (3) , Manager (3) , Medical Assistant (3) , Member Services (3) , Member Services Representative (3) , Product Manager (3) , Senior Manager, Network Management (3) , Administrative Assistant (2)

What are the pros of working at Alignment Healthcare according to real employee reviews?

"Pay and benefits Are good" ((in 11 reviews)); "Benefits are good." ((in 11 reviews)); "People in my department have been great and have been essential in helping me hit the ground running." ((in 10 reviews)); "Team was great." ((in 8 reviews)); "Hybrid, work from home opportunities, Laptop given" ((in 8 reviews))

What are the cons of working at Alignment Healthcare according to real employee reviews?

"Poor management and lack of accountability and integrity" ((in 17 reviews)); "Overt favoritism" ((in 11 reviews)); "No training what so ever No structure" ((in 8 reviews)); "PTO is not competitive" ((in 4 reviews)); "My supervisor offered rebuttal Supervisor supported rebuttal request, but it was denied the lie." ((in 3 reviews))

What are employees saying about Alignment Healthcare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alignment Healthcare layoffs and their outlook for job security at Alignment Healthcare in 2026.

What are the top reviewed Alignment Healthcare locations?

Orange , Los Angeles , Tampa , Phoenix , Las Vegas , Raleigh , Stockton , Portland , Milwaukee , Arizona City , Gilbert , Austin , Dallas , San Joaquin , Dana Point , Modesto , Menifee , Sacramento , San Jose , Santa Clara , California , Jacksonville , Saint Petersburg , East Los Angeles , California

Alignment Healthcare reviews

2.6

34% would recommend to a friend

(202 total reviews)

John Kao

50% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (202 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alignment Healthcare has an employee rating of 2.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alignment Healthcare employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

202 reviews

3.0

Sep 4, 2023

Confusing

Physician assistant

Recommend

CEO approval

Business Outlook

Pros

Independent work, pay is good

Cons

Micro management, never understood the purpose of this program.

2.0

Aug 22, 2023

Toxic Company That’ll Eventually Kill Someone!

Member experience associate

Recommend

CEO approval

Business Outlook

Pros

-First paycheck issued for days worked without being a week in the “hole.” -Advantage Plans offer great benefits for elderly members -Call Scripts are in the CRM software -Compelling story behind founding of company

Cons

-Tier 3 agents have opened cases assigned but don’t respond when members call back for a follow up -Subpar at best when it comes to following up with members which makes members loose trust in hardworking agents -Expected to offer the world on a call but only allowed 15 minutes to cover everything -QA is ridiculous and petty when conducting call evaluations -Drops the ball with Claims and PA’s often placing member in danger and agents are left trying to explain the occurrence to members

5.0

Aug 3, 2023

Excellent Company and Leadership Team

Resolution agent

Recommend

CEO approval

Business Outlook

Pros

Excellent company, Team and Leadership . CEO cares about ensuring his members are respected and receive hand holding when necessary. Everyone pulls their weight and you are never left floating around searching for answers. Lastly , you are given the opportunity to grow and thrive.

Cons

The pay structure is poor and they need better incentive plans. The opportunity is there and just needs to be structured.

Viewing 85 - 87 of 202 Reviews

Jobs at Alignment Healthcare

Provider Engagement Specialist – Field Remote (Tulare / Kern / Kings, CA)

Sales and Marketing Coordinator - Must Live In Las Vegas - In office position

Bilingual Spanish Health Coach and Educator (Home Visits in San Gabriel Valley / Southeast LA, CA | Field Remote)

Remote Quality Retention Specialist (Required to work PST hours and live in North Carolina)

Hybrid-Customer Experience Lead (Orange, CA)