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      Alignment Healthcare

      Engaged Employer

      Alignment Healthcare reviews

      2.6

      34% would recommend to a friend

      (202 total reviews)
      avatar

      John Kao

      50% approve of CEO

      39% positive business outlook

      Ratings by demographic groups

      Alignment Healthcare has an employee rating of 2.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alignment Healthcare employee rating is 24% below average for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      202 reviews
      3.0
      Feb 4, 2026

      Workload / call volume

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My manager is very kind and my coworkers are helpful.

      Cons

      My manager is very kind and my coworkers are helpful. The call volume is so high, soon as I’m done taking case notes another call comes in. This is 8 hour straight. It can burn you out fast especially some members can be very stressful… pushy … I get it but it can be exhausting. The turn over is high. Half of my training class (November 2025 class) is gone already.

      1.0
      Dec 10, 2025

      Job Position

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The opportunities for over time.

      Cons

      Everything, trying to get PTO is so hard even if you requested off months in advanced. Micromanaging and the managers are so rude and never have a real conversation with you, they only ever read off of a script and don’t take the time to truly get through tough situations with you, no opportunity for growth, it’s hard to get a transfer if you do want to move departments.

      Viewing 127 - 129 of 202 Reviews
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      ReviewsAlignment Healthcare reviews

      Glassdoor has 223 Alignment Healthcare reviews submitted anonymously by Alignment Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Alignment Healthcare is right for you.