Does Alignment Healthcare pay their employees well?

According to anonymously submitted Glassdoor reviews, Alignment Healthcare employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Alignment Healthcare. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Alignment Healthcare?

37% of Alignment Healthcare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alignment Healthcare 2.6 out of 5 for work life balance, 2.6 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Alignment Healthcare?

Member Experience Associate (8) , Member Service Representative (7) , Nurse Practitioner (7) , Customer Service Representative (5) , Physician Assistant (4) , Registered Nurse (4) , Concierge/Navigator (3) , Family Nurse Practitioner (3) , Manager (3) , Medical Assistant (3) , Member Services (3) , Member Services Representative (3) , Product Manager (3) , Senior Manager, Network Management (3) , Administrative Assistant (2)

What are the pros of working at Alignment Healthcare according to real employee reviews?

"Benefits are good." ((in 12 reviews)); "People in my department have been great and have been essential in helping me hit the ground running." ((in 11 reviews)); "They pay good, have several hours to chose from, leadership is good" ((in 11 reviews)); "Team was great." ((in 10 reviews)); "Pay and benefits Are good" ((in 9 reviews))

What are the cons of working at Alignment Healthcare according to real employee reviews?

"Poor management and lack of accountability and integrity" ((in 16 reviews)); "There's no favoritism but the way false complaints/allegations are dealt with is unfair to the hard working employees" ((in 12 reviews)); "Long work days No training" ((in 8 reviews)); "The middle and upper management are aloof and clueless about what work anyone does and doesn't do" ((in 7 reviews)); "PTO is not competitive" ((in 4 reviews))

What are employees saying about Alignment Healthcare layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alignment Healthcare layoffs and their outlook for job security at Alignment Healthcare in 2026.

What are the top reviewed Alignment Healthcare locations?

Orange , Los Angeles , Tampa , Phoenix , Las Vegas , Raleigh , Stockton , Portland , Milwaukee , Arizona City , Gilbert , Austin , Dallas , San Joaquin , Dana Point , Modesto , Menifee , Sacramento , San Jose , Santa Clara , California , Jacksonville , Saint Petersburg , East Los Angeles , California

Alignment Healthcare reviews

2.7

37% would recommend to a friend

(202 total reviews)

John Kao

54% approve of CEO

43% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (202 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Alignment Healthcare has an employee rating of 2.7 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alignment Healthcare employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

202 reviews

1.0

May 21, 2023

Grind the bottom, only reward the top

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good Experience being exposed to so many things/overtime -Idealistically an impactful job -Work from home opportunities

Cons

-Low Pay, reviews were “forgotten” -Had to listen to the top brag about how well the company was performing -Overworked, understaffed, and had to work with language barriers that comes with outsourcing critical patient requests -Constant pressure of working more than 8 hours and weekends -Constantly changing structures and a lack of standardization -Management was mostly unapproachable at best, downright abusive on average

1.0

Dec 22, 2020

Needs much improvement

Member experience associate

Recommend

CEO approval

Business Outlook

Pros

Location, co-workers, break rooms, and benefits

Cons

Call metrics, management, pay, job requirements, scheduling, and call monitoring system.

1.0

Oct 21, 2020

Run

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits Are good

Cons

Someone got covid and the manager said don’t say anything. Got calls from providers refusing to take our patients because “alignment doesn’t pay us” severely micromanaged. When management wasn’t looking this girl threw office supplies at this guy playing around. She even did a cheer from cheerleading. If you get in good with the male lead you can do whatever you want pretty much with no consequences. If you work hard be prepared to get micromanaged to death and most of the work dumped on you. If you need to just pay bills they pay decent and the benefits are good. If you want job security and a professional work place with a good reputation don’t work here. Also.... covid....

Viewing 19 - 21 of 202 Reviews

Jobs at Alignment Healthcare

Remote-Scheduling Specialist

MRA Coding Auditor - Remote

Remote Quality Retention Specialist (Required to work PST hours and live in North Carolina)

Remote Auditor, Delegate Claims

Administrative Assistant