All West Communications reviews

- Management are all family and/or friends - Calls are recorded and randomly pulled for “coaching” to which they have an outdated system for scoring them on. - You get errors on service orders and that % goes against you every month, sometimes even when someone else changes your order you still get docked points. - Concerns go in one ear and out the other - There are people in management who have absolutely no experience or training whatsoever. - They promote based on who is willing to be the biggest pet. - Absolutely zero flexibility at all - Weekend and night shift required even after long term employee has been there before that requirement.

All West had all the cons of a small business as well as a corporate setting. Management was not cohesive and people were not working as a team. There was no flexibility with regards to a hybrid work situation and the PTO system was extremely outdated. If you are a Trump loving conservative who doesn't like change, you will fit right in.