Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Alleviate?

51% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 11 reviews)); "Good culture." ((in 9 reviews)); "Great training and top notch computer systems" ((in 6 reviews)); "Pay has been increasing and improved benefits have been added since I got here with more promised." ((in 6 reviews)); "Work from home and great co workers" ((in 6 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 11 reviews)); "The training is superficial and deceptive, giving the impression you can earn commissions, but the reality is that most never see a dime beyond the base pay." ((in 7 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "Management doesn't care about employees nor clients." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.2

51% would recommend to a friend

(41 total reviews)

Michael Barsoum

56% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

41 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jan 21, 2025

The CEO overlooked backstabbing, discrimination, and trouble-prone behavior among key staff

Anonymous

Recommend

CEO approval

Business Outlook

Pros

There were some decent benefits and growth opportunities.

Cons

The environment was full of backstabbing and discrimination, creating tension and distrust among employees. Trouble-prone teams were left unchecked while accountability was ignored. The CEO turned a blind eye to glaring issues and failed to support employees dealing with unfair treatment. It felt like no one cared about fostering fairness or respect.

Alleviate Response

1y

Thank you for taking the time to share your thoughts. At Alleviate, we take all feedback seriously and remain committed to fostering a workplace that is inclusive, respectful, and fair for all employees. We are proud to be an equal opportunity employer, and we do not tolerate discrimination or poor behavior in any form. We strive to uphold strong leadership and ensure that accountability is a core value throughout our organization. If you have specific grievances or concerns, we strongly encourage you to reach out to our HR team at HR@alleviatefinancial.com. We are here to listen and address any issues in a fair and confidential manner.

2.0

Oct 12, 2024

Inexperienced

Negotiator

Recommend

CEO approval

Business Outlook

Pros

Learn a good trade if you're new to the industry

Cons

Poorly managed, inexperienced management. Hiring without experience in the industry for low wages seems to be the MO here. Hard to get anything done when people do not understand their job.

Alleviate Response

1y

We appreciate your feedback regarding your experience with our company as a former negotiator. As a company, we are committed to maintaining efficient management practices and addressing any concerns related to effectiveness with urgency. We are also proud of our comprehensive compensation structure, which is regularly reviewed to ensure fairness and competitiveness within the industry. While this is an entry-level role, we welcome applicants who are motivated, passionate about making a difference, and interested in developing their careers. At the same time, we highly value experienced professionals and are always eager to bring their expertise into our team. We are genuinely sorry to hear that your experience did not meet your expectations, and we appreciate you taking the time to share your thoughts with us.

2.0

Sep 30, 2024

Discrimination is alarmingly prevalent

Payment processor

Recommend

CEO approval

Business Outlook

Pros

There is no reason to do this. My suggestion is stay as far away from this company.

Cons

Horribly ran company, both within your team management and as a whole. No appreciation for the work you do. Discrimination is alarmingly prevalent. Employees frequently report a toxic culture where favoritism based on race and gender affects promotions and opportunities. Please don't make the same mistake I did - stay away!

Alleviate Response

1y

Thank you for sharing your feedback. We genuinely value our employees and deeply appreciate their contributions. Our success as a company is directly tied to their hard work, and we sincerely apologize if we fell short of your expectations. We want to be very clear that our company upholds a zero-tolerance policy regarding discrimination or favoritism of any kind. We are proud of the diversity within our workforce, which spans various backgrounds, races, and genders, and we are equally proud of our diverse leadership team. Many of our leaders have advanced through internal opportunities, a reflection of our commitment to supporting those who are motivated to grow and lead within the company. It is important to clarify that we have not received any reports of favoritism based on the factors mentioned in your review. We take such concerns seriously and find these claims to be unsubstantiated based on the information we have. Once again, we apologize that your experience has led to these perceptions. While we respectfully disagree with some of the claims made, our goal is always to foster understanding. We encourage you to reach out to our human resources department if you’d like to discuss any specific concerns further.

Viewing 25 - 27 of 41 Reviews

Alleviate

Alleviate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Culture"

The CEO overlooked backstabbing, discrimination, and trouble-prone behavior among key staff

Inexperienced

Discrimination is alarmingly prevalent

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