Does Alleviate pay their employees well?

According to anonymously submitted Glassdoor reviews, Alleviate employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alleviate. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Alleviate?

51% of Alleviate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alleviate 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Alleviate?

Debt Advisor (31) , Negotiator (8) , Sales (8) , Customer Service Representative (6) , Sales Associate (6) , Account Manager (4) , Anonymous (4) , Senior Analyst (4) , Client Success Manager (3) , Debt Consultant (3) , Member Support Representative (3) , Payment Processor (3) , Client Success Account Manager (2) , Compliance (2) , Marketing (2)

What are the pros of working at Alleviate according to real employee reviews?

"Great people to work with" ((in 12 reviews)); "Good culture." ((in 9 reviews)); "Friendly (for the most part) coworkers" ((in 6 reviews)); "Pay has been increasing and improved benefits have been added since I got here with more promised." ((in 5 reviews)); "Good pay only stay away" ((in 4 reviews))

What are the cons of working at Alleviate according to real employee reviews?

"Management is clueless and the majority of employees are in Guatemala." ((in 12 reviews)); "It can be difficult to make commission and the base pay is low." ((in 6 reviews)); "Leadership is aggressive, unreasonable, and quick to lash out over the smallest issues." ((in 4 reviews)); "What you’ll find is no support from any managers." ((in 3 reviews)); "It's hars to make money because of low debt amounts." ((in 3 reviews))

What are employees saying about Alleviate layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alleviate layoffs and their outlook for job security at Alleviate in 2026.

What are the top reviewed Alleviate locations?

Irvine , Phoenix , Jacksonville , Boise , Washington , Dallas , California City , Long Beach , Los Angeles , Orange , San Diego , South Irvine , Dallas-Fort Worth

Alleviate reviews

3.2

51% would recommend to a friend

(45 total reviews)

Michael Barsoum

56% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.2

Work/Life balance

3.2

Senior management

3.2

Career opportunities

2.9

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Jul 11, 2024

They need to get their act together

Debt advisor

Recommend

CEO approval

Business Outlook

Pros

They used to give snack and lunch in Fridays...but that ended.

Cons

Terrible low debt leads. Pay structure makes it impossible to make decent money.

Alleviate Response

1y

Thank you for sharing your feedback. At our company, we are dedicated to delivering high-quality leads to our debt advisors through comprehensive marketing strategies. We understand that the marketing process can be intricate, and client response rates may fluctuate. We are pleased to hear that you enjoyed the occasional lunches we provided. We sincerely apologize for any dissatisfaction you may have experienced during your tenure with us. Your time and contributions to the organization are truly valued, and we appreciate your effort and dedication.

4.0

Jun 7, 2024

Good employer! Friendly staff members. Stability.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Work from home and flexibility

Cons

Too much work for not enough pay. Not much organization and no fixed and/or reachable bonus. Never taken any!

1.0

Apr 19, 2024

Management sucks

Account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home and great co workers My mentor from last year she was great

Cons

Honestly management is not great, glad the fired the person in charge in Guatemala, se didn't do anything but they fired one of the few supervisors that knew what to do, they kept one from here that always gives out wrong information to agents, a lot of us complaint about it but he is still there... They changed bonuses to impossible ones.... seems like they dont want us to reach bonuses and yet they say metrics may change from time to time but it is still a benefit... how can it be a benefit when they change bonuses EVERY month and to impossible targets in orden for agents to not get their bonuses paíd... oh because they noticed we gave our 150% on the previous month they had to put something impossible not only that before I left I asked other agents how they plan to reach the goals , and the response Will shock you, but guess that is management is looking for

Alleviate Response

2y

We appreciate your feedback regarding your experience with our company. We prioritize efficient management practices and promptly address any issues related to effectiveness. We want to clarify that although our bonus structure may change sometimes, it is not monthly. Our bonuses serve as an incentive for better performance and professional development. We are pleased to hear that you enjoyed the flexibility of working remotely with your colleagues and mentor. We apologize that our company did not meet your expectations, and we wish you the best in your future endeavors. Thank you for taking the time to share your feedback with us.

Viewing 25 - 27 of 45 Reviews

Jobs at Alleviate

Director of Payment Processing

Alleviate

Alleviate reviews

Ratings by category

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Reviews by job title

Reviews about "Compensation"

They need to get their act together

Good employer! Friendly staff members. Stability.

Management sucks

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