Is Allscripts a good company to work for as a Service Desk Analyst?

Service Desk Analyst professionals working at Allscripts have rated their employer with 3.3 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Allscripts employees being 3.7 out of 5 stars. Search open Service Desk Analyst Jobs at Allscripts now and start preparing for your job interview by browsing frequently asked Service Desk Analyst interview questions at Allscripts .

Does Allscripts pay Service Desk Analyst employees well?

Service Desk Analyst professionals rate their compensation and benefits at Allscripts with 4.9 out of 5 stars based on 16 anonymously submitted employee reviews. This is 27.9% better than the company average rating for salary and benefits. Find out more about Service Desk Analyst salaries at Allscripts.

What are the top reviewed jobs at Allscripts?

Software Engineer (154) , Senior Software Engineer (110) , Implementation Consultant (67) , Associate Software Engineer (55) , Project Manager (54) , Business Analyst (46) , Systems Analyst (41) , Expert Software Engineer (40) , Quality Engineer (40) , Manager (34) , Support Consultant (31) , Technical Support Consultant (30) , Senior Business Analyst (27) , Senior Quality Engineer (26) , Technical Consultant (26)

What are the pros of working at Allscripts according to real employee reviews?

"good work life balance and work on niche technology" ((in 263 reviews)); "Benefits are good and leaves are granted." ((in 181 reviews)); "Great People and passionate about Healthcare" ((in 170 reviews)); "Company working culture is good but matter only when employee is working in proper/correct Department." ((in 124 reviews)); "Good work culture and policies" ((in 119 reviews))

What are the cons of working at Allscripts according to real employee reviews?

"Frequent layoffs that have happened in the past" ((in 90 reviews)); "2. Few Managers and Few Directors are worst." ((in 66 reviews)); "Poor Leadership and lack of accountability" ((in 55 reviews)); "Old technology set in .net" ((in 35 reviews)); "No bonus at all and promotions are late" ((in 33 reviews))

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Allscripts

Allscripts Service Desk Analyst reviews

3.3

99% would recommend to a friend

(16 total reviews)

Rick Poulton

100% approve of CEO

97% positive business outlook

Ratings by category

4.9

Compensation and benefits

4.4

Culture & values

4.4

Diversity & inclusion

4.2

Senior management

4.0

Career opportunities

3.3

Work/Life balance

Service Desk Analyst employees have rated Allscripts with 3.3 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Service Desk Analyst professionals have a good working experience there. Allscripts is rated in line with the average (within 1 standard deviation) by Service Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

16 reviews

1.0

Feb 6, 2020

Don't be fooled by online images of happy people working here.

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

It's a stepping stone job, nothing more.

Cons

You're a number in a huge company. High call volume, as in nonstop for 8 hours every day. Poor management with high turnover of direct superiors. High turnover of coworkers. No room for advancement in managed services. I have yet to meet a person in my position that isn't looking for a way to escape this company.

5.0

Dec 1, 2019

Allscripts is best company, I have ever worked. Everything on time, professionalism and knowledge sharing are the pillar

Service desk analyst

Recommend

CEO approval

Business Outlook

Pros

You will healthy wealthy and wise for sure. If you have knowledge and you are a talent, you can be a good asset to them. MNC ho to aisi ho..else MNC hi na ho..its Fact.

Cons

In my 3 years of service, I got nothing that I can say Cons

3.0

May 26, 2019

Average company to work

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Employee's care, Compensations & Benefits, Available project to work

Cons

Management of a team, No HR meeting in 6 months, no progression or appreciation for good work, no future growth as it is only a product based company and people get to know only few application, very limited access. Very less team activity. People who wants to settle here and retire, for them it's a good company. This review is only for my experience in a particular project, there are multiple projects where people are happily working.

Viewing 13 - 15 of 16 Reviews

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Allscripts

Allscripts Service Desk Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't be fooled by online images of happy people working here.

Allscripts is best company, I have ever worked. Everything on time, professionalism and knowledge sharing are the pillar

Average company to work

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