There have been a couple of things that have been very misleading about how the job was represented to me during the interview process. The pay structure ended up being a different and the time off ended up being different. Everything is measured and analyzed down to the second you clock in. Too many analytics to meet on a daily basis. There is an extreme amount of oversight on everything that you do from recorded conversations to recording everything that’s happening on your screen. They put a lot of pressure on you to upsell everything.