Allstate reviews

3.5

55% would recommend to a friend

(11,238 total reviews)
avatar

Thomas J. Wilson II

64% approve of CEO

54% positive business outlook

Allstate has an employee rating of 3.5 out of 5 stars, based on 11,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Allstate employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Dec 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Balance of work/personal life and benefits.

Cons

Company’s focus has changed from customer friendly to foe, employee friendly to foe. Employees are expected to process multiple lines claims in ever decreasing increments of time, often sacrificing friendly conversations that kept customers renewing policies. Customer complaints are directed to partner sites where ill mannered employees inform customers they will have to wait longer. The core values of the company have changed along with the reorganization of long-term employees and anyone who expressed dissenting opinion became ineligible for another position within the company.

2.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work , internet stipend , provides equipment

Cons

Does not like when you have disability accommodation and need to take time off work

Viewing 274 - 276 of 11,238 Reviews

Glassdoor has 11,879 Allstate reviews submitted anonymously by Allstate employees. Read employee reviews and ratings on Glassdoor to decide if Allstate is right for you.