There are currently no promotional or career advancement opportunities. Any task an employee is given to complete is actually given to at least one other employee to complete as well (this is GMAC's way to verify the task is completed without any errors). It is a complete waste of time to know that the work you are completing is redundant. Senior Management is completely incompetent. A large majority of them are completely useless (the only reason they are still there is because they have been with the company for so long and they don't want to retire yet and the company doesn't want to push them out). So the result is useless jobs/positions are kept for the purpose of giving these "managers" something to keep them busy.
GMAC's position on the treatment of customers during the current difficult economic environment is that they have been conducting business as usual. However, this is not the case. It has been verbally communicated to employees to terminate a number of dealships' floorplan. This will be completed by requiring the dealership to meet contingencies that GMAC knows they cannot meet. Employees are also encouraged to "find" any other excuse to terminate the relationship. The end result is to hope the dealership cannot find any other financing source and the dealer will be forced to shut down. This is a top priority to be completed in order to help GM achieve their goals for viability or to make as much progress as possible.
