Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3398) , Customer Service Representative (CSR) (829) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (127) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Work from home is good" ((in 495 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 440 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 160 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 127 reviews)); "Great culture and company values" ((in 103 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 845 reviews)); "The pay is low and you don't know what company you are contracted under until they extend the offer." ((in 789 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 528 reviews)); "Training is horrible" ((in 329 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 290 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What Alorica locations have received the highest employee ratings?

Detroit , Jamaica , Fargo , Texas City , Cutler

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,523 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,523 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

4.0

May 19, 2026

Supportive environment, but compensation is delayed

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good environment, can work through shifts

Cons

Delayed compensation, and benefits. Need to provide it in time to set expevtation

1.0

May 19, 2026

Toxic environment with poor management and safety risks

Recommend

CEO approval

Business Outlook

Pros

I have nothing good to say about this company.

Cons

They really dgaf about you. An environment for bed bugs, they will change your schedule on you with no notice. They don’t monitor their people even with all of the things saying they do. Safety is at risk. Hostile work environment from the managers and higher ups. My manager verbatim told me if I wanted my work accommodation I would have to beg for it. They give incentives then take them away two seconds later! Instead of hiring within they’ll hire someone new to be your manager. They don’t even know what they’re doing.

4.0

May 18, 2026

Great work-from-home options but low salary

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Offers WFH Good environment Benefits

Cons

Low salary No increase anually

Viewing 37 - 39 of 11,523 Reviews

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Jobs at Alorica

Customer Service Representative Onsite

Customer Service Representative

Inbound Customer Service Representative- Immediate Openings

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Alorica

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Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive environment, but compensation is delayed

Toxic environment with poor management and safety risks

Great work-from-home options but low salary

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