Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Alorica?

44% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3402) , Customer Service Representative (CSR) (832) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (179) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (110) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"good working people and work from home" ((in 500 reviews)); "Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 450 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 151 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 134 reviews)); "Bonuses based off of surveys up to 1500 extra a month if reviews are good." ((in 115 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 854 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 778 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 512 reviews)); "Poor training and non stop calls" ((in 333 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 280 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

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Alorica

Alorica reviews

3.0

44% would recommend to a friend

(11,545 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.9

Work/Life balance

2.8

Compensation and benefits

2.7

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,545 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

1.0

Sep 7, 2012

Agonizing

Business care representative

Recommend

CEO approval

Business Outlook

Pros

helps pay the bills until I can find another job...key word help

Cons

-$9.00 hours is barely paying for anything in this economy - 10 min breaks are a joke and when you go over the ten min break they want to write you up.. - I never knew a company were majority of the employees are looking for a job -sups don't even want to do theirs jobs -poor benefits and you earn 1.78 hours per pay period towards time off

2.0

Aug 31, 2012

Disappointing

Qar

Recommend

CEO approval

Business Outlook

Pros

The words from the CEO was very heart-warming and promising but the promise was broken.

Cons

Salary was non-competitive Lack of Processes

1.0

Aug 27, 2012

Unfair to people with disabilities

Ccr

Recommend

CEO approval

Business Outlook

Pros

Job stability, if you can emet the ever changing metrics

Cons

Unfair to peoplewith disabilities, always changing rules, a 77% turn over rate

Viewing 11446 - 11448 of 11,545 Reviews

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Jobs at Alorica

Remote Healthcare Customer Service Representative

Customer Service Representative

Customer Service Representative

Remote Healthcare Advocate-Nevada Only

Nevada

View job

Customer Service - Work at Home (Must live within 45 miles of Charleston WV)

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