Alorica reviews

3.0

45% would recommend to a friend

(11,538 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,538 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Feb 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Steady hours, mind-numbingly easy work, lots of interaction with customers (via phone), chances for lots of people to advance in the company

Cons

Hours are subject to change when a "shift bid" comes into effect (no matter if you want your hours to change or not) every few months. While in training, the trainers are both disrespectful and patronizing. Company was not willing to work with me (despite this long speech about how much they love their employees and want us all to succeed and have invested all this money into each of us) when childcare became an issue.

2.0
Feb 23, 2012
Recommend
CEO approval
Business Outlook

Pros

An opportunity to sharpen skills and develop new ones.

Cons

Management runs new employees through the mill with absolutely no job security and low pay in comparison to other call center/customer service companies. After one year of working for Alorica 'only two or three remained of an initial training group of over 30. Company creates and uses fear of losing job as motivation rather than positive example, inspiration and rewards.

1.0
Feb 21, 2012
Recommend
CEO approval
Business Outlook

Pros

You no longer fear death. It would be a nice change.

Cons

. You are nothing more than a means to an end. They get paid by the government to get people off unemployment, welfare, etc. As soon as they have kept you on the rolls long enough to meet the qualifications, they either fire you or make you so miserable you quit. Then they can get more money for hiring another person who is on unemployment. They lie-they tell you there is no selling but after a few weeks, expect you to sell (upgrades) I say, beat them at their own game. They have paid training so as soon as training is over, quit. It only pays 9 dollars an hour so it's easy money until you actually start working. Then dump them before they dump you.

Viewing 11485 - 11487 of 11,538 Reviews

Glassdoor has 12,840 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.