Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3404) , Customer Service Representative (CSR) (834) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (180) , Customer Service (139) , Call Center Agent (129) , Content Moderator (128) , Customer Experience Agent (111) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (75) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 451 reviews)); "they are a great starting job with many options if you want to move up and have very flexible hours" ((in 133 reviews)); "Great culture and company values" ((in 103 reviews)); "great opportunities to advance knowledge and grow within company as long as you are prepared to work." ((in 87 reviews)); "Good working environment and perfect for someone that is new in BPO industry" ((in 82 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 850 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 788 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 516 reviews)); "Poor training and non stop calls" ((in 330 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 287 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

What are the top reviewed Alorica locations?

San Antonio , Kennesaw , El Paso , Tucson , Tulsa , Lake Mary , Omaha , Greensboro , Tampa , Fresno , Miami , Fredericksburg , Humble , Fort Myers , Las Vegas , Irvine , Clovis , Colorado Springs , Greenville , Saraland , Mobile , Houston , Magna , Atlanta , Cutler Bay , Pensacola , Huntsville , Albuquerque , Spokane , Norfolk

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Alorica

Alorica reviews

3.0

45% would recommend to a friend

(11,554 total reviews)

Mike Clifton and Max Schwendner

60% approve of CEO

36% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.7

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,554 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Mar 4, 2017

EGS Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

HMO benefits. Pro Employee Management

Cons

Salary is not competitive.

3.0

Feb 13, 2017

Pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I enjoy the flexible schedule

Cons

We haven't received a raise in 3+ years.

2.0

Feb 12, 2017

job intervew

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly environment, co-workers, and superiors

Cons

outdated facilities, working area, and amenities

Viewing 11503 - 11505 of 11,554 Reviews

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