Is AlphaGraphics a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at AlphaGraphics have rated their employer with 3.3 out of 5 stars in 17 Glassdoor reviews. This is an average score with the overall rating of AlphaGraphics employees being 3.3 out of 5 stars. Search open Customer Service Representative Jobs at AlphaGraphics now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at AlphaGraphics .

Does AlphaGraphics pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at AlphaGraphics with 3.2 out of 5 stars based on 17 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at AlphaGraphics.

How happy are Customer Service Representative professionals working at AlphaGraphics?

93% of Customer Service Representative employees at AlphaGraphics would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Customer Service Representative professionals have also rated AlphaGraphics with a 4.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.7 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at AlphaGraphics?

Graphic Designer (54) , Customer Service Representative (17) , Account Manager (11) , Project Manager (9) , Account Executive (6) , Customer Service Representative (CSR) (6) , Manager (5) , Digital Press Operator (4) , Production Manager (4) , Sales Manager (4) , Sales Representative (4) , Accounts Manager (3) , Consultor Comercial (3) , Graphic Designer/Production Artist (3) , Installer (3)

What are the pros of working at AlphaGraphics according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Great employees know their stuff" ((in 9 reviews)); "A few good coworkers" ((in 6 reviews)); "Great opportunity to use various marketing techniques during the process." ((in 6 reviews)); "Fast paced, great experience gained, awesome culture" ((in 6 reviews))

What are the cons of working at AlphaGraphics according to real employee reviews?

"It seemed like management had no idea what they were doing and frequently made poor decisions without considering the impact on employees." ((in 20 reviews)); "no benefits (where I worked)" ((in 19 reviews)); "Low pay and expected employees to bend over backwards for nothing" ((in 18 reviews)); "Very little training at start, co" ((in 7 reviews)); "Short Scope: Doesn't offer many raises/incentives, odd processes in place, expanded job duties without pay raise or title changes, outdated equipment, overall leadership was lacking, no employee recognition/social atmosphere." ((in 6 reviews))

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AlphaGraphics Customer Service Representative reviews

Item: AlphaGraphics
Rating: 1
Author: Customer Service Representative

3.3

93% would recommend to a friend

(17 total reviews)

Paolo Fiorelli

Not enough data to show CEO approval

91% positive business outlook

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Customer Service Representative employees have rated AlphaGraphics with 3.3 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. AlphaGraphics is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Manufacturing industry (3.5 stars).

Reviews by job title

17 reviews

4.0

Oct 24, 2013

Great fast paced place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great teamwork; the hours are great. the days are never boring; the day always goes really fast. You also learn a lot on this job - it looks easy but since we do custom projects it can get quite complicated. Not a typical copy place at all. These guys know what they are doing.

Cons

Stressful at times; nothing else

1.0

Mar 21, 2011

Ok only if you are making the owners money.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You meet a lot of great customers. You don't have to worry about working too many hours. The job looks great on your resume.

Cons

Traing is terrible, benefits are horrible to non-existant, owners only care about putting money in their own pockets. High stress just because of the nature of the printing industry.

Viewing 16 - 17 of 17 Reviews

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AlphaGraphics Customer Service Representative reviews

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Reviews by job title

Great fast paced place to work.

Ok only if you are making the owners money.

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