AlphaGraphics reviews

3.3

44% would recommend to a friend

(68 total reviews)

Paolo Fiorelli

78% approve of CEO

42% positive business outlook

Reviews by job title

68 reviews

Reviews about "Compensation"

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2.0
Nov 20, 2013
Recommend
CEO approval
Business Outlook

Pros

The employees at corporate are very nice and always willing to help out if you have any questions.... Sometimes it can be fun to work there but towards the end it got worse

Cons

Corporate is nice because they want their royalties. They take 20% of everything the franchise makes The franchise I worked at had an owner that had no idea how to run a business - corporate should have come over from Utah to give him some business management lessons before they let him open up his own franchise which is now doing terrible. I have sent several customers that way after I left and they all come back to me telling me that either the order was messed up or they didn't like the way it came back, or it was late or taking too long to get done. - makes me look like i don't know what i'm talking about... there is no movement within each franchise - once you're hired as something, you can't move up unless your shop is doing extremely well. i was there for a year and i never got a raise, commission, or any bonuses that were promised to be on an incentive base I don't think new stores should be opening at this time - the printing business is a dying business. if people want something printed they can send out for it online, or stop over at staples and get it done by themselves on a printer or have the employees do it for them in no time. No one needs a big print shop that doesn't even print offset - only digital - can't use cool papers or thick paper can't print envelopes or letterhead or anything really.

1.0
Jul 29, 2013

NOT about their word.

Recommend
CEO approval
Business Outlook

Pros

Good people to work with, and a fun environment

Cons

No accountability. Terrible Pay. NO "management".

1.0
Feb 15, 2013

Avoid Working Here. Period.

Recommend
CEO approval
Business Outlook

Pros

1. Have a good working environment among team members, despite below average wages. 2. Small warm close-knit, family-owned franchise (Pittsburgh branch), no room for career advancement however. 3. Great way for inexperienced fresh graduates to learn hands-on.

Cons

1. Workload issue, no proper traffic control. There will be times when the workload will be more than three people's job in one. Then performance will be affected and you will bear the responsibility. This is mostly because hiring new candidates takes a great deal of time, related to issue 2. below. 2. Very slow hiring process. Recruitment is done by their HQ in Salt Lake City, UT. After the initial screening it may take months before the local offices that the candidate wishes to be hired or even be contacted. A lot of bureaucracy involved. This affects building the existing team when previous ones resign. We lost a few good candidates this way. 3. Unprofessional manner of communication among staff, vendors and new hires. Most of the senior management are connected in some way to the owners. Those who are not, were hired fresh and were not given the proper foundation or experience as a professional company would. 4. Below average salary or wages, and mediocre benefits (if any). E.g. Graphic Designers aren't really valued. Benefits are primarily for the seniors management. 5. Poor support from HQ to local franchise owners.

Viewing 64 - 66 of 68 Reviews

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