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      Alta Resources

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      Alta Resources reviews

      3.7

      76% would recommend to a friend

      (653 total reviews)
      avatar

      James F. Beré Jr.

      84% approve of CEO

      52% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.8

      Culture & values

      3.5

      Senior management

      3.2

      Career opportunities

      3.1

      Compensation and benefits

      Alta Resources has an employee rating of 3.7 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alta Resources employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      653 reviews
      4.0
      Nov 7, 2014

      Growth Opportunities

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The range of client programs is quite extensive and allows for opportunities to work in industries such as Entertainment, Health Care/Insurance, Consumer Package Goods, IT, etc. All of the teams support Fortune 500 companies and have been growing significantly. The company likes to promote from within so there are a lot of chances to prove yourself and move up.

      Cons

      Compensation is low. You could make more money working directly with the companies that we support, but then there is a higher risk of losing your job for those companies because Alta can do the same work at a lower cost.

      1.0
      Nov 7, 2014

      Don't work here if you ever expect to make ONE mistake

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule, great co-workers, decent pay, fun and relaxed environment, some good perks

      Cons

      Very repetitive, and it seems you have to answer to the company in which you are doing the customer care for. You are trained to do the process in which they request, yet they questions almost every move you make or request and seem to not like being bothered with customer requests, even though it is their job to do so at times! They train you but when you make a mistake one time, for doing what you were trained to do, they have to let you go because it is up to the client they have that you are doing the customer service role for. Which I think is COMPLETELY UNPROFESSIONAL. If you are not allowed to make one mistake in being there for two months, how does ALTA expect to keep any employees. They will and I am sure do have a high turnover rate. And what are you supposed to do if your Manager is always gone and never around to ask him questions. Good riddance I am no longer working with Alta.

      5.0
      Oct 25, 2014

      FANTASTIC!!!!

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      opportunities for advancement great pay very flexible

      Cons

      a lot of material to learn in 2 weeks on your own after your brain is crammed with information

      Viewing 604 - 606 of 653 Reviews
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      ReviewsAlta Resources reviews

      Glassdoor has 690 Alta Resources reviews submitted anonymously by Alta Resources employees. Read employee reviews and ratings on Glassdoor to decide if Alta Resources is right for you.