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      Alta Resources

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      Alta Resources reviews

      3.7

      76% would recommend to a friend

      (653 total reviews)
      avatar

      James F. Beré Jr.

      84% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Alta Resources has an employee rating of 3.7 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alta Resources employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Reviews by job title

      653 reviews
      5.0
      Jul 17, 2023

      They treat all employees as one of the family

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I find the job here so light even the job is so tough because all are cooperative, have different specialties but same thought to be in the family

      Cons

      Sometimes have their own things but still same family

      4.0
      Jun 27, 2023

      Customer/chat/email service:

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Respond to customer phone calls, emails, and chat about information requests, order book upkeep, cancellations, orders, re-orders, claims, returns, exchanges, and item tracking. * Notify upper management of claims made and packages lost. * Send reminders to customers via email on their tracking numbers and order dates. * Respond to customers' general questions via chat as well. * Documenting caller's information and reason for the call into SharePoint. * Using Aiden and ACI worldwide software to track successful and declined payments.

      Cons

      *Toxic workplace *Late shift schedule

      Viewing 610 - 612 of 653 Reviews
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      ReviewsAlta Resources reviews

      Glassdoor has 690 Alta Resources reviews submitted anonymously by Alta Resources employees. Read employee reviews and ratings on Glassdoor to decide if Alta Resources is right for you.