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      Alta Resources

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      Alta Resources reviews

      3.7

      76% would recommend to a friend

      (653 total reviews)
      avatar

      James F. Beré Jr.

      84% approve of CEO

      52% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      3.8

      Culture & values

      3.5

      Senior management

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      Alta Resources has an employee rating of 3.7 out of 5 stars, based on 653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Alta Resources employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      653 reviews
      5.0
      Aug 13, 2024

      Flexible Hours and Fun Environment

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great place to grow. Lots of opportunities to move within the company and learn new accounts. Management is supportive and helpful. Lots of benefits.

      Cons

      Client determines when the department is open, and there are a lot of client specific rules.

      3.0
      Aug 8, 2024

      3.5/5

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -good training -supportive trainers -work/life balance -new things to learn -pay raise every year - work not that stressful

      Cons

      -not structured and transparent management -accounts not stable -non competitive salary -superior favoritism

      4.0
      Jul 26, 2024

      Overall Good Job, Shoddy Management

      Multi channel consumer care adviser
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay/Value compared to nature of work Set Schedule PTO Opportunity for annual raises Clean, comfortable work environment

      Cons

      My team's immediate management members were all friends and most of the associates came together from a previous organization so there were cliques from day 1. They took each other's sides during disputes, and didn't follow the proper chain of command regarding reports and allegations. HR was practically useless anytime I would email with questions or concerns. Got ignored most of the time. Benefits and Payroll teams didn't even know the differences between US policies and the ones for global branches, so I was blamed for a huge payroll snafu.

      Viewing 79 - 81 of 653 Reviews
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      ReviewsAlta Resources reviews

      Glassdoor has 690 Alta Resources reviews submitted anonymously by Alta Resources employees. Read employee reviews and ratings on Glassdoor to decide if Alta Resources is right for you.