Alto reviews

They're cutting pay, pretending it's for greater flexibility. The company pays a few cents over minimum wage for the vast majority of shifts, but there's some relief b/c they paid a half hour for lunch. But that pay is going away so drivers can now "enjoy" up to an hour of unpaid lunch (if the company approves the hour that day). This is nonsense. They're trying to obscure what is simply less money for drivers (already there's no tip option in their app) with corporate smoke.

(LA branches only) Close to minimum wage (outside of Friday and Saturday prime time). Unrealistic time expectations to clean your car at times. Hard to find restrooms between 10 pm - 6 am. Not as flexible as advertised. You’re under surveillance the entire time. Equipment fails regularly (phone: map and communication). No uniform allowance given. Can only drink out of alto thermal. Very little room for advancement. Customers cannot tip on app. Customers are charged 18% gratuity but drivers don’t get a penny of it directly (it goes for raffles, bonuses, pizza parties etc). Some lead drivers/managers can be rude at times. Branch manager is unresponsive to emails and phone calls. No place to hangout before or after shift.