Promising Concept, Poor Execution - Driver Experience Needs Major Improvement
Pros
• Company provides and maintains their own fleet of vehicles, including fuel costs • No need to use personal vehicle for rideshare driving • Professional appearance and upscale service concept • Clean, well-maintained vehicles • Fixed hourly wage rather than per-ride payment structure
Cons
• Systematic violation of labor laws regarding mandatory breaks during long shifts • Unsafe working conditions due to denial of bathroom breaks • Erratic scheduling with insufficient rest periods between shifts • Management consistently prioritizes ride coverage over driver wellbeing • Poor communication from dispatch regarding breaks and schedule flexibility • Unrealistic expectations during peak times with no consideration for basic human needs • Promises made during orientation don't match actual working conditions • Required to keep personal phone in glovebox, limiting access to important information • High-stress environment with inadequate support systems