Does AmTrust pay their employees well?

According to anonymously submitted Glassdoor reviews, AmTrust employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AmTrust. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at AmTrust?

67% of AmTrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AmTrust 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at AmTrust?

Claims Adjuster (81) , Software Engineer (34) , Underwriter (32) , Business Analyst (20) , Manager (18) , Underwriting Assistant (18) , Claims Assistant (16) , Claims (15) , Senior Claims Adjuster (15) , Senior Underwriter (15) , Claims Examiner (13) , Customer Service Representative (13) , Analyst (12) , Business Systems Analyst (12) , Director (12)

What are the pros of working at AmTrust according to real employee reviews?

"Benefits are good" ((in 95 reviews)); "Great people to work with and very flexible" ((in 85 reviews)); "Good hours and pay is ok" ((in 69 reviews)); "Work/life balance is great which helps decrease burnout and improves work quality." ((in 60 reviews)); "Overall benefits are decent but time off is top of market." ((in 42 reviews))

What are the cons of working at AmTrust according to real employee reviews?

"Management is poor and unorganized" ((in 95 reviews)); "No training and no advancement" ((in 52 reviews)); "The managers don't really have a grasp on what their subordinates do in order to provide accurate compensation." ((in 50 reviews)); "Disconnect from Middle and Upper management." ((in 40 reviews)); "No communication on how or why things are done." ((in 26 reviews))

What are employees saying about AmTrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AmTrust layoffs and their outlook for job security at AmTrust in 2026.

What AmTrust locations have received the highest employee ratings?

Melville , Philadelphia , Scottsdale , Nashua , Boston , South Jordan , Princeton , Southington , New York , Jersey City

AmTrust reviews

3.8

67% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

877 reviews

1.0

Mar 30, 2026

Toxic Workplace

Premium auditor

Recommend

CEO approval

Business Outlook

Pros

No pros besides free coffee.

Cons

The audit department is severely mismanaged after they hired new managers in 2025 and gutted old ones. The new managers are incompetent and are possibly committing fraud. This has been brought to HR's attention multiple times by multiple employees and yet nothing has been done. You are paid too little to survive with .10-.40 cent raises each year. There are no options to advance your career. They overwork staff, micromanage and will make your life absolutely awful. They do not care or listen to their employees. Do not work here.

AmTrust Response

2mo

Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.

2.0

Mar 26, 2026

Great holiday time off, but management issues prevail

Agency appointment specialist

Recommend

CEO approval

Business Outlook

Pros

The massive amount of holiday time off given by the company

Cons

Management will change constantly, you will be stuck training with someone that will tell you that you did a process wrong DESPITE you doing said process the exact same way you were trained to do, management will often say negative things about you to other staff when they think no one is paying attention, micromanaging, stuck with tasks that management doesn’t want to do even though you have a massive amount of work on your plate already, coworkers are toxic and treat you like you are incapable of doing anything

AmTrust Response

2mo

Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.

4.0

Mar 25, 2026

Supportive culture and generous PTO, but limited WFH flexibility

Staff counsel

Recommend

CEO approval

Business Outlook

Pros

Supportive company culture, great people. Company invests in technology that makes employees' lives easier. Lots of paid time off (standard 15 days PTO plus 7 holidays and additional "AmTrust Holidays" which can vary from 7 to 12 extra days). Clear company strategy and very competent leadership.

Cons

OK 401(k) match but it doesn't vest until after you've been with the company 3 years. Tracking software to measure how long you're on your computer--even for salaried employees. Company used to be flexible regarding work from home, but is now requiring everyone to be in-office at least 4 days a week. Annual pay raises are weak, but as a pro--at least there are pay raises.

AmTrust Response

2mo

Thank you for taking the time to leave a review. We appreciate you sharing your experience.

Viewing 28 - 30 of 877 Reviews

Jobs at AmTrust

Receptionist/Office Manager

Contract Receptionist

AmTrust

AmTrust reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Toxic Workplace

Great holiday time off, but management issues prevail

Supportive culture and generous PTO, but limited WFH flexibility

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