AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
5.0
Oct 23, 2023

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Management cares about its employees and takes the time to train and mentor employees. The company provides generous benefits to include PTO and multiple holidays (22 for 2024). There is a great sense of camaraderie among different departments nationwide. There is room for advancement for qualified employees. Overall, AmTrust is a great place to work.

Cons

As with any profession, there can be a bit of stress, but AmTrust offers the AmWell program to help alleviate stress.

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AmTrust Response
2y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
1.0
Oct 18, 2023

Disappointment

Recommend
CEO approval
Business Outlook

Pros

Pay is decent 10 Company holidays + federal

Cons

Cons? Everything! 1- Most recent 5 and 4 star reviews were requested by management. Some Managers were asking their employees in Auto BI and Auto PD to put positive reviews. 2- APD and BI managers such as PC, SC and TC are destroying the Auto unit. Adjusters are struggling to keep up with workload. Some adjsuters have been seen working late into night/morning (12am, 1am) just to get a 1 on 1 call and hear that they need to do more. The newly established "observation system" is their preferred method to get rid of people. Their expectations are completely unrealistic, unattainable, and unfair. These people are not looking to build up employees but to use, exploit them, abuse them and then push them to quit. Upper management (top of the food chain) know of all these and worse issues and they have done NOTHING!

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AmTrust Response
2y
Thank you for leaving a review. We’re sorry you feel that way. Your insights will help us make our organization better and enhance our culture in the future. It is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Oct 15, 2023

Pathetic

Recommend
CEO approval
Business Outlook

Pros

PTO time and vacation days

Cons

No training. No communication on how or why things are done. Worst management I’ve ever seen. Terribly disappointing experience and should have paid attention to all the red flags and listened to current employees warnings of lack of leadership or concern for employees growth.

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AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
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Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.