AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
5.0
Jul 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Very organized A lot of paid holidays I was lucky to have a great manager Access to great software/ applications to get your job done.

Cons

Slow promotions Were told that performance evaluations score will determine raise, which didn’t happen. Even pre COVID. Seems like outsourcing is the trend.

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AmTrust Response
4y
Thank you for sharing your experience with us! It means a lot to hear feedback like yours. We wish you all the best in the future.
3.0
Jul 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Most individuals and groups that I have had experience with have been very helpful. Work is challenging. With the company and processes changing, there is not the repetitive feel that can leave you feeling less motivated.

Cons

Upper management has a tendency to burn individuals out. In many instances employees are not replaced leaving additional work to be divided amounts an all ready overworked staff.

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AmTrust Response
5y
We appreciate you taking the time to share your feedback with us. Please feel free to reach out to us at AmTrustEmployeeCenter@amtrustgroup.com
2.0
Jul 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is decent Good holiday allowance (25 days + a number of AmTrust Days) Not much micro-management (in my experience)

Cons

- lack of clear communication/direction from senior leadership - workforce is under resourced which means unnecessarily heavy workloads for many members of staff - lack of investment in change management... No BA/PM/training and development team to help manage and implement new ways of working - slow decision making process - horribly inadequate IT systems - not enough focus on the long term and fixing underlying issues... Constant fire-fighting which wastes a lot of people's time and ultimately causes the business to lose money due to inefficiencies - workplace politics... rather than focusing on highlighting issues to senior mgt that require action and looking to resolve these, focus is on massaging language etc

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AmTrust Response
5y
We appreciate you taking the time to share your feedback and experience with us and are continuously striving to make our organization better and enhance our culture. Your insights will help us in this effort. We wish you all the best in the future.
Viewing 472 - 474 of 882 Reviews

Glassdoor has 1,444 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.