AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
5.0
Aug 17, 2020

Great Management Makes All the Difference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The biggest Pro: VERY generous PTO and holiday schedule makes for a great work-life balance. My direct managers have made all the difference. I always know where I stand and what is expected of me. In addition, they are willing to teach me anything I need to know to succeed and they will coach me along the way. - Office culture is good, mostly positive. - I have found that most managers are pretty flexible with schedules if you have a doctor's appointment or something similar, as long as you are getting your work done. Other posts have mentioned a lot of layoffs, no raises this year, disappointing bonuses, and increased workload. I am thankful that bonuses were still given out, despite the pandemic. I think AmTrust is doing the best they can for employees during this time. Layoffs are an unfortunate reality of the current economic situation; This is not an AmTrust-specific problem.

Cons

I would like the ability to work from home permanently, maybe going into the office once a week post-covid.

avatar
AmTrust Response
5y
We appreciate you taking the time to share your experience at AmTrust. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort.
5.0
Aug 17, 2020

Great support during pandemic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AmTrust has really impressed me with the support they've offered during this pandemic. I haven't had to worry about coming to the office since we're allowed to work remotely. Management has been extremely flexible with the shifting schedules.

Cons

I wish merits / bonuses were more prevalent / available this year, but to be honest I can't expect an outflow of extra cash when the economy is so unstable. If anything, while it sucked that we didn't get any, it's almost reassuring to know AmTrust took a step back to reassess.

avatar
AmTrust Response
5y
Thanks for the kind words! We appreciate you taking time to leave a review. It’s reviews like this that help us become a better company.
2.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Great holiday schedule, that's it

Cons

This is the only company I've ever worked for where I feel like management is working against me. The standards remain so high yet they give you virtually no tools to succeed. The claims system feels like it is from the early 2000s. They just "upgraded" part of the system but it is actually worse than it was before. Management is completely out of touch with reality and employees are set up to fail. They recently furloughed many employees and the rest of us have caseloads at 160+. Despite that they push forward with ridiculous projects. We are constantly reminded that our activity is being monitored. Raises were canceled this year. Bonuses were a joke. Morale is incredibly low yet management says and does nothing. Most of us would leave if any other companies were hiring. Just an awful place to work.

avatar
AmTrust Response
5y
Thank you for leaving your feedback sharing your perspective. We’re continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. We want you to feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com.
Viewing 562 - 564 of 882 Reviews

Glassdoor has 1,444 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.