AmTrust reviews

3.8

67% would recommend to a friend

(882 total reviews)

Barry D. Zyskind

73% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

882 reviews
4.0
Nov 20, 2019
Recommend
CEO approval
Business Outlook

Pros

They are identifying and fixing internal issues, business issues, and cultural and process issues Management cares and are trying to drive appropriate changes Flexible schedule Holiday schedule Good pay Stipends for parking/transit/on call

Cons

It's gone through a lot of growth recently and the company is trying to find it's footing Extremely limited WFH 401k matching Downtown

1.0
Nov 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Good relationships within smaller teams Jewish Public Holidays

Cons

- Management use scare tactics, do not care about employees wellbeing or progression unless they are among the favoured few. There is a dead atmosphere on the 8th floor whereby staff are afraid to talk and are never supported. - Massively high turnover on this floor. - Progression - promotions are given out to those in favour and often are never even advertised. When they are advertised, those people interviewing already know who they are going to hire internally - this happened most recently July/August of 2019 whereby an org chart was already seen by numerous staff prior to any advertisements. - Communication is awful. Teams do not work alongside each other. Internal relationship building is not supported and so you feel very segregated. - When new staff start, there is no welcome or introduction or induction plan. - Numerous good and senior/experienced staff members leaving all for the same reasons above.

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AmTrust Response
6y
Thank you for taking the time to inform us of your experience at AmTrust. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Thank you again and we wish you all the best in your future.
3.0
Oct 29, 2019

Gateway Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really relaxed environment, wore jeans daily. I loved every aspect of this place other than the lack of growth and a respectable salary. Managers are easy to approach and really care about you as a person. The people are great and again, loved every moment. Work wise, you may end up doing some of the same things over n over again but the Dallas office is big on cross training and being the jack of all trades so to speak. Not a bad place to get in the door and progress to better roles after 2-4 years.

Cons

Growth and salary. At least for me, it was not challenging enough and became boring after a while. For others, it may be that simple job that gets you a simple paycheck.

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AmTrust Response
6y
Thank you for sharing your experience with us. As you may know, we have recently undergone a restructuring, resulting in an efficient framework of management with clearer accountabilities. We are reviewing the entire organization to ensure we are aligned with our strategic vision and have the right structure to deliver on it. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. It is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com we’d like to know more about your concerns.
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Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.