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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      67% would recommend to a friend

      (882 total reviews)

      Barry D. Zyskind

      74% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      882 reviews
      1.0
      Oct 12, 2018

      Started out good but last 1.5 years have been hell

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of time off, WFH 3 days per week

      Cons

      Management is horrible at branch level. Unsure if it goes above that, doesn’t seem to be since other offices are way less restrictive and actually trust their people to do the job they were hired for. WFH is threatened regularly. Everything is a threat. There is no positive feedback at all. Your files are severely micromanaged from multiple people. All the monthly audits done are completely subjective and unfair, yet performances and raises are based on them. There is no straight forward performance objectives. They are up for interpretation and dependent on who is reviewing your file and can be biased. Policies change weekly so no one knows what to do anymore and no one seems to care. Everyone is unhappy and looking for employment elsewhere.

      avatar
      AmTrust Response
      7y
      Thank you for your feedback. At AmTrust, we move at a very fast-paced environment and understand there may be areas for improvement when changes are implemented. It is important to us that our employees feel supported so if you feel comfortable, please reach out to us at AmTrustCareers@amtrustgroup.com.
      1.0
      Oct 1, 2018

      Don't say you weren't warned!

      Claims examiner ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Jewish Holidays throughout the year -Ability to work from home

      Cons

      -Constant state of chaos. There are constantly changes to procedures which make everyone's jobs harder. It appears that decisions are made on a whim without any foresight or input from those who actually have to do the work. -Overly demanding local and senior management -Unreasonably high work load -Constant Turnover -Having to do work on empty desks due to high turnover/vacancies -Lack of respect for employees who have been asked to do more than their fair share.

      avatar
      AmTrust Response
      7y
      Thank you for your feedback. We are committed to constantly making our organization better and ensuring all employees are valued. At AmTrust, we move at a very fast-paced environment and understand there may be areas for improvement when changes are implemented. Please know we take this feedback seriously and would like to learn more about your situation. If you feel comfortable, please reach out to us at AmTrustCareers@amtrustgroup.com.
      4.0
      Sep 30, 2018

      Good place to work right after college

      Claims assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Claims assistant pool system is pretty laid back. Job is not difficult. I came in at a good time when company was growing quickly so I was promoted fairly quickly. Good experience for administrative duties. Good job if your new to the insurance industry. Friendly environment for the most part. A bunch of paid jewish holidays throughout the year since the CEO is jewish.

      Cons

      Hard to move up in the company if you want to become a claims adjuster at this time . Company has not promoted internal candidates to claims adjuster training in a while. Training needs for assistants need to be more clear so everyone is on the same page.

      avatar
      AmTrust Response
      7y
      Thank you for your feedback. We’re glad to hear that you enjoyed your experience during your time at AmTrust. Should you have any further feedback or advice to management please reach out to us at AmTrustCareers@amtrustgroup.com.
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      ReviewsAmTrust reviews

      Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.