Does AmTrust pay their employees well?

According to anonymously submitted Glassdoor reviews, AmTrust employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AmTrust. This rating has been stable over the past 12 months.

How satisfied are employees working at AmTrust?

67% of AmTrust employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AmTrust 3.8 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at AmTrust?

Claims Adjuster (81) , Software Engineer (34) , Underwriter (32) , Business Analyst (20) , Manager (18) , Underwriting Assistant (18) , Claims Assistant (16) , Claims (15) , Senior Claims Adjuster (15) , Senior Underwriter (15) , Business Systems Analyst (13) , Claims Examiner (13) , Customer Service Representative (13) , Analyst (12) , Director (12)

What are the pros of working at AmTrust according to real employee reviews?

"Benefits are good" ((in 99 reviews)); "Great people to work with and very flexible" ((in 87 reviews)); "Good hours and pay is ok" ((in 70 reviews)); "Work/life balance is great which helps decrease burnout and improves work quality." ((in 58 reviews)); "Overall benefits are decent but time off is top of market." ((in 40 reviews))

What are the cons of working at AmTrust according to real employee reviews?

"Management is poor and unorganized" ((in 99 reviews)); "No training and no advancement" ((in 55 reviews)); "The managers don't really have a grasp on what their subordinates do in order to provide accurate compensation." ((in 48 reviews)); "Disconnect from Middle and Upper management." ((in 41 reviews)); "Poor communication and no company clear goals." ((in 25 reviews))

What are employees saying about AmTrust layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AmTrust layoffs and their outlook for job security at AmTrust in 2026.

What are the top reviewed AmTrust locations?

Cleveland , Dallas , New York , Chicago , Alpharetta , Jersey City , Irvine , Concord , San Diego , Atlanta , Boca Raton , Princeton , South Jordan , Maitland , Los Angeles , Nashua , Seven Hills , Latham , Scottsdale , Philadelphia , Salt Lake City , Melville , San Francisco , Southington , Boston , Moorestown , Albany , Bedford , Houston , Ohio City

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AmTrust

AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

880 reviews

1.0

Feb 5, 2018

Shockingly Bad Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

We are not downtown. Some of the old-timers in other departments envy that. Free parking.

Cons

You are given the impression upon hire that you handle payments and transfer calls to adjusters, but we handle calls regarding a multitude of questions often related to underwriting and things we were not trained for. The supervisors offer no help and when a mistake is made you are to blame. This happens every day as the supervisors write people up rather than find solutions. We were the lowest paid yet required the most knowledge of any department.

AmTrust Response

Hello and thank you for your feedback. We continue to focus on improving the way that we work and believe the experience of taking our organization to the next level will shape our culture and identity in a positive way. For further discussion, please reach out to us at AmTrustCareers@amtrustgroup.com.

1.0

Jan 25, 2018

Chaotic and Political

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some good people there, it's just a shame they're not valued!

Cons

Many.... The environment is Toxic and miserable. Management is chaotic; plans and priorities change on a daily basis so you never know where you stand which is demoralising and inefficient. There is little attention to personal career development; AmTrust don't care about individuals. The IT infrastructure is poor, you'll wait weeks for a resolution to basic IT issues. To get on you'll need to be adept at politics and self promotion.

3.0

Jan 17, 2018

Toxic environment in london

Senior catastrophe analyst

Recommend

CEO approval

Business Outlook

Pros

No pros of any value to provide

Cons

Too much politics. Little communication with parent company in the US. Poor leadership in London. Little communication from CEO. No significant changes despite poor record of syndicates

Viewing 685 - 687 of 880 Reviews

Jobs at AmTrust

Receptionist/Office Manager

Desktop Support Technician

Desktop Support Technician I

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Shockingly Bad Customer Service

Chaotic and Political

Toxic environment in london

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