AmTrust reviews

3.8

67% would recommend to a friend

(881 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

881 reviews
1.0
Nov 28, 2019

Poorly Managed

Recommend
CEO approval
Business Outlook

Pros

Very simple audit methodology, meaning work is often easy and non-challenging (Pro/Con)

Cons

The Management team refuses to acknowledge change, resulting in incredibly high turn-over rates. Bonuses are paid to Management first, leaving little/none for regular staff. Management occasionally threaten and intimidate staff members to work longer hours due to high staff turnover, but rarely stay late themselves. Basic pay is below the market rate.

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AmTrust Response
6y
Hello, thank you for your review and for sharing your experience. We encourage all feedback and sincerely appreciate your perspective. We wish you all the best in the future.
2.0
Jul 3, 2024
Recommend
CEO approval
Business Outlook

Pros

On a personal level AmTrust are fairly decent. The pros for me are: Good package overall, salary and bonus are decent Excellent holidays due to additional "AmTrust Days" on Jewish festivals Good private health care package Friendly helpful colleagues (mostly)

Cons

The upper IT management are mostly incompetent bullies. Huge decisions are made on a whim in the US without any consultation with affected staff and usually without any attempt whatsoever to understand even the rudiments of English law or work culture. This tends to annoy people so they leave and the company complains they can't keep their staff. Training and career progression are non existent as are inductions. HR are more concerned with DEI boxticking than retaining and developing staff. Bradford office (it isn't in Leeds despite the blurb) is OK but the location is grim. At least the parking is free. Retention is woeful so people are overworked with expectations changing in an instant.

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AmTrust Response
2y
AmTrust does not tolerate discrimination, harassment or bullying. Please reach out to us at hrhub@amtrustgroup.com so a thorough inquiry into your concerns can be completed.
1.0
May 8, 2024

Avoid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amtrust days on top of annual leave

Cons

Toxic culture from the top down

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AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
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Glassdoor has 1,442 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.