AmTrust reviews

3.8

67% would recommend to a friend

(880 total reviews)

Barry D. Zyskind

74% approve of CEO

69% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

880 reviews
4.0
Jan 20, 2026

Good company but has some issues..

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Senior staff very friendly and approachable - Flexible working hours with good work/life balance - Discounted gym benefits - Good pension benefits

Cons

- Office environment is outdated with a lack of facilities - The staff experience is more suited to US employees - Very tight packed office which can get extremely noisy - No breakout/lunch areas on site - Not enough meeting rooms so calls are often taken at desk which disturbs others - Outdated software that doesn't serve purposes well - Feedback often not taken on board or ignored - Zero phone reception or WiFi in the office, you will miss calls and messages until you leave the premises.

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AmTrust Response
5mo
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
3.0
Aug 22, 2024
Recommend
CEO approval
Business Outlook

Pros

At my time there I had some good colleagues and leadership who revamped the IT team to bring it forward to the modern age.

Cons

The tech debt levels were extreme. The overall political culture at every senior level really challenging. No real progression opportunities and ways of working were very prescriptive but changed frequently.

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AmTrust Response
1y
Thank you for taking the time to leave a review. We appreciate you sharing your experience.
2.0
Aug 15, 2023

Good doers appalling management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people on the shop floor so to speak are good people working hard in difficult circumstances

Cons

Complete disconnect between staff and management. Most removed SLT i've ever experienced

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AmTrust Response
2y
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
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Glassdoor has 1,441 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.