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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      68% would recommend to a friend

      (877 total reviews)

      Barry D. Zyskind

      75% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      877 reviews
      3.0
      Sep 27, 2023

      Didn’t work out

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Understanding manager Flexible Great benefits

      Cons

      Outdated/complex claims system Unrealistic metrics Excessive meetings Overworked managers causing backlogged desk No training

      avatar
      AmTrust Response
      2y
      Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
      1.0
      Sep 11, 2023

      Get them out of here already!!

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and the extra holidays

      Cons

      "new" upper management, micromanaging of the micromanaging, snapsheet vendor usage, useless busy work

      avatar
      AmTrust Response
      2y
      Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
      1.0
      Apr 27, 2022

      Horrible Company to work for

      Underwriting assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job nothing more nothing less

      Cons

      During the pandemic, like many companies, we worked from home for 2 years. Now we are in the office on a hybrid schedule, although many would prefer to remain at home. AmTrust would only give that option if you are "white". It doesn't matter if you have proven yourself to the company, they you have exceeded expectations, that you work OT when asked and that you are very well capable of working from home, this is a white only privilege. Until this company treats everyone fairly, they will continuously lose great employees to other insurance companies.

      avatar
      AmTrust Response
      4y
      Diversity and inclusion are central to AmTrust’s core values. Over the years, we have taken many steps to demonstrate our commitment to being an inclusive organization that values the diverse backgrounds and contributions of our workforce and greater communities and allows all employees to feel supported. This commitment begins at the top and spans the entire organization. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com so a thorough inquiry into your concerns can be completed.
      Viewing 97 - 99 of 877 Reviews
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      ReviewsAmTrust reviews

      Glassdoor has 1,438 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.