AmTrust reviews

3.8

68% would recommend to a friend

(877 total reviews)

Barry D. Zyskind

75% approve of CEO

70% positive business outlook

AmTrust has an employee rating of 3.8 out of 5 stars, based on 877 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

877 reviews
2.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

The starting pay is good and they hire with no experience. The training is put together well. Yearly bonus and raises.

Cons

They completely overwork their employees. They assign you 4-7 claims a week while expecting you to have a 100% closing ratio. There is clear favoritism. When complaints are made about certain people nothing happens if they have a good relationship with management. Meanwhile others can make the smallest mistake and get written up. The managers at the Utah office are toxic. People refuse to work under certain managers yet nothing is done to fix management, they’re just switched teams… people have quit over the way they’re treated and I’m one of them. The stress was turning my hair gray.

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AmTrust Response
10mo
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
1.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Some good people work there.

Cons

System it terrible as it crashed all the time. You will go far if you kiss upper management’s rear. Some managers have an inflated ego and take advantage of their position, in a negative way. Office mentality is CYA. Unmanageable workload. Expectation to work nights and weekends to get the job done.

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AmTrust Response
10mo
Thank you for your review and feedback. We encourage all feedback and sincerely appreciate your perspective. We are continuously striving to make our organization better and enhance our culture and your insights will help us in this effort. Please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
4.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay and lots of holidays

Cons

Lack of career development and transparency

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AmTrust Response
10mo
Thank you for taking the time to leave a review. We appreciate you sharing your experience and wish you nothing but the best.
Viewing 106 - 108 of 877 Reviews

Glassdoor has 1,437 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.